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"We had a great trip to London and felt super happy about our stay at Park Plaza Waterloo. Everyone was helpful and kind. The property was clean and welcoming. The rooms were small, and we had a broken A/C in our first room (during the heat wave this year in London). But their superstar employee Heather was attentive and lovely, and soon all was made right. We LOVED being across the street from the Underground (Tube) station and we took it all over the city. The hotel bar was under construction during our stay, and the restaurant was somewhat impacted so we only ate there once. But there are also plenty of other near-by restaurants in walking distance. I would happily recommend Park Plaza Waterloo and return again. Hopefully someday will have the chance. And we just LOVED London!"

"Hotel is in walkable distance to London eye and Big Ben, parliament square and Westminster Abbey. Rooms are clean and staff are friendly. "

"Very well located with brand new furnitures And lovely staff"

"Excellent service and convenient location. Very nice rooms . "

"The staff was incredibly accommodating and friendly. The village of Blackheath is super cute and convenient to London. In addition to the train right around the corner from the hotel, there is also the opportunity to take an Uber boat into London. The walk to the pier is a bit longer than the walk to the train, but it is through the beautiful Greenwich park, so definitely worth it."

"Lovely stay. Everytbing as hoped - tidy, clean, modern. Easy to get to tube and lots to do arouns hotel"

"Spot on"

"Perfect location, unique experience, friendly staff, amazing view."

"Convenient quiet clean and safe. "