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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
3,040 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationLondon Eye12 min walk
Popular LocationBig Ben13 min walk
Popular LocationWestminster Abbey16 min walk
AirportLondon (LCY-London City)42 min drive

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  • Superior Double Room

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Superior King Room

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior King Room
  • Studio (1 King Bed)

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStudio (1 King Bed)
  • Studio (2 Twin Beds)

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStudio (2 Twin Beds)
  • Executive Double Room

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsExecutive Double Room
  • Executive Studio (1 King Bed)

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsExecutive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsExecutive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom

About this area

London

Located in London's London City Centre neighbourhood, Park Plaza London Waterloo is in the city centre and near the beach. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Emirates Stadium, and consider making time for Madame Tussaud's Wax Museum, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.
Visit our London travel guide
View map
Popular Location

What's nearby

  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk
  • Trafalgar Square - 9 min drive
  • Buckingham Palace - 10 min drive

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • AirportLondon (LCY-London City) - 42 min drive

Restaurants

  • Four Corners - 3 min walk
  • The Three Stags - 4 min walk
  • Scooter Caffé - 4 min walk
  • Greensmiths - 5 min walk
  • Coleman - 5 min walk

About this property

Park Plaza London Waterloo

4-star London hotel in London City Centre, walk to Old Vic
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 494 rooms provide complimentary wireless Internet access, 24-hour room service and LED TVs. Guests will also find minibars, rainfall showerheads and pillow menu.
Park Plaza London Waterloo offers 494 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 45.00 per night
  • Parking off site: GBP 20 per day (0.3 mi away)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 29 July 2020 to 23 September 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self-parking fee: GBP 45.00 per night
  • Off site parking fee: GBP 20 per day (0.3 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

Can I cancel my reservation for free at Park Plaza London Waterloo and receive a full refund?
Yes, Park Plaza London Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Park Plaza London Waterloo cancellation policy on our site for more details about any exclusions or requirements.
Does Park Plaza London Waterloo have a pool?
Yes, this property has an indoor pool.
Is Park Plaza London Waterloo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Park Plaza London Waterloo?
Self-parking is available for GBP 45.00 per night.
What time is check-in at Park Plaza London Waterloo?
Check-in is from 2 PM to midnight.
What time is check-out at Park Plaza London Waterloo?
Checkout is at noon.
Where is Park Plaza London Waterloo located?
Located in London City Centre, this spa hotel is within a 10-minute walk of Florence Nightingale Museum, Imperial War Museum and The Vaults. Southbank Centre Book Market and Lambeth Palace are also within 10 minutes. Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.
4.4
Excellent
3,040 reviews
5 - Excellent
1,699
4 - Good
1,001
3 - Okay
225
2 - Poor
79
1 - Terrible
36

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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