El Cid in Cozumel from NZ$227

"All the staff were friendly and helpful. "

"Las camas muy cómodas y la comida deliciosa en todos los restaurantes "

"Nice snorkeling. Good food. Friendly people "

"*MUST READ* This is one of many reviews that I'll be leaving for this place as I'll be writing them on different platforms as well. This resort far exceeded my expectations as I read the other reviews prior to arrival, particularly the negative ones. Let me tell you, the negative ones are just completely irrelevant. I'm an American from Tx, I know what it's like to feel entitled, and that is all those negative reviews were.. They were entitled people who expected to feel like they were in the most luxurious place ever. As luxurious as this place truly is, it is no place for you to EXPECT luxury. If you don't want to eat meals in a beautiful tropical hut with nature (birds) around you, then do not come here. If you expect completely modern architecture with the newest model rooms and appliances, then do not come here. But if you expect the true island experience with beautiful older architecture, beautiful turquoise waters, along with the most beautiful people you can meet, then please consider this resort. The staff are some of the hardest workers I have ever met, not only do they work hard, but they do it with a smile on their face.. That is a luxury that I'm not used to back in TX. It truly is beautiful and almost makes me shed a tear thinking about them as we really do take so many things for granted in the US. They all speak excellent English but please have the respect to communicate with them in their language, even if you're not fluent. Thank you. "

"They are doing a lot of work to this property and are doing a way better job in seperating preferred and non-preferred guests. I like what’s going on there. Been going for 5 years and it has turned a bit of a corner it seems"

"Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you"

"We absolutely adore this property! We visit this location a lot with our adult children, and it consistently ranks as the best place on the island. While I won’t disclose the names of any hotels, we’ve stayed at all the major ones and keep returning to this particular hotel. During our last stay in July, my daughter’s 21st birthday was celebrated, and they went above and beyond to plan the most extraordinary day. We embarked on a yacht adventure and indulged in the most delectable birthday cake we’ve ever had! If you have the opportunity, don’t miss out on the chance to stay at this fantastic place!"

"We absolutely loved our stay here! The food was, without a doubt, one of our fave parts, always fresh, flavorful, and delicious at every meal. The staff was friendly and welcoming, and the rooms were spotless every single day. The snorkeling area was phenomenal and perfect for traveling with kids. A special thank you to Emir, the lifeguard, who was so kind and knowledgeable, making us feel safe and cared for. This place truly exceeded our expectations, and we can’t wait to go back!"

"I do not regret booking my stay at this hotel! It was beautiful, the staff was amazing, very polite and caring , they really know how to take care of their guests. Breakfast was so delicious and they had so many options! Their private beach access was perfect! As well and the bar outside, especially the staff member out there named Darwin, he was a very kind and respectful man.This place is definitely a 10/10 recommendation!"