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Hotel Casa Bahia Cozumel

3.0 star property
Families find their perfect vacation spot in this vibrant city where art and nature come together for an unforgettable getaway experience

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Suites Bahia, in Colonia Centro, is ideal for families. Enjoy golf, the library, and a continental breakfast. In-room WiFi keeps you connected, while dry cleaning, car rentals, and multilingual staff ensure a smooth stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Bed sheets

Superior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, City View

Bed sheets

Superior Room, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Sea View

Bed sheets

Premium Room, Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Sea View

Bed sheets

Suite, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Murphy Beds, 1 Single Murphy Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Sea View

Bed sheets

Grand Suite, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Sea View

Bed sheets

Family Suite, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Queen Sofa Bed

View all photos for Room Standard

Bed sheets

Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard with Street View

Bed sheets

Room Standard with Street View

  • 38 sq m
  • Sleeps 3

View all photos for Room Standard with Sea View

Bed sheets

Room Standard with Sea View

  • Sea view
  • 39 sq m
  • Sleeps 3
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About the area

Located in Colonia Centro, a neighbourhood in Cozumel, Hotel Casa Bahia Cozumel is in a shopping district. The area's natural beauty can be seen at Chankanaab Beach Adventure Park and Paradise Beach, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular local attractions. Don't miss out on a visit to Nachi Cocom Beach Club & Water Sport Center. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. Visit our Cozumel travel guide
Map
3 Sur 299 entre Av. Rafael E. Melgar, Cozumel, QROO, 77600

What's nearby

  • First stop on day 2 of our travels to the western Carribean. Cozumel is the largest island in Mexico and is the northern extent of the second largest barrier reef in the world behind the Barrier Reef in Australia.
    Central Plaza
    2 min walk - 0.2 km
  • Cozumel Maritime Terminal
    3 min walk - 0.3 km
  • San Miguel Church
    5 min walk - 0.4 km
  • Plaza Punta Langosta
    6 min walk - 0.6 km
  • Cozumel Museum
    8 min walk - 0.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    7 min drive

Restaurants

  • The Thirsty Cougar
    1 min walk
  • Chile Tequila
    2 min walk
  • El Mexicano Restaurant
    1 min walk
  • Starbucks
    2 min walk
  • La Mission
    2 min walk

About this property

Hotel Casa Bahia Cozumel

Hotel near Cozumel Maritime Terminal
Located close to San Miguel Church and Cozumel Museum, Hotel Casa Bahia Cozumel provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site local and international cuisine restaurant, Restaurante The Rooftop, offers breakfast, lunch and ocean views. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with 2 bars and babysitting.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), a TV in reception and tour/ticket information
  • Smoke-free property, luggage storage and a 24-hour front desk
Room features
All guestrooms at Hotel Casa Bahia Cozumel include comforts such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with separate baths/showers and shampoo

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 450 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Restaurante The Rooftop
  • Rooftop Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250.00 to 450.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Bahia Suites
Suites Bahia
Suites Bahia Cozumel
Suites Bahia Hotel
Suites Bahia Hotel Cozumel
Bahia Hotel Cozumel
Suites Bahia Hotel
Suites Bahia Cozumel
Suites Bahia Hotel Cozumel

Frequently asked questions

Does Hotel Casa Bahia Cozumel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Hotel Casa Bahia Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Bahia Cozumel?

This property doesn't offer parking.

What time is check-in at Hotel Casa Bahia Cozumel?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Bahia Cozumel?

Checkout is at noon.

Where is Hotel Casa Bahia Cozumel located?

Located in Colonia Centro, this hotel is within a 10-minute walk of Cozumel Maritime Terminal and San Miguel Church. Cozumel Museum and Chankanaab Beach Adventure Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Bahia Cozumel Reviews

8.2

Very good

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 163 out of 438 reviews
Rating 8 - Good. 184 out of 438 reviews
Rating 6 - Okay. 63 out of 438 reviews
Rating 4 - Poor. 19 out of 438 reviews
Rating 2 - Terrible. 9 out of 438 reviews

Reviews

Verified

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong Hotel!!!

Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Itzel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no respetaron mi reservaciĆ³n inicial, no respetan su especificaciĆ³n de buffet, ni de habitaciĆ³n, el joven alto muy amable atenciĆ³n en casa mexicana (hotel al que pedĆ­ la compensaciĆ³n, las seƱorita vĆ­a correo y WhatsApp algo lentas para resolver), no dejen que les den lo que ellas quieran. todo el demĆ”s personal muy amable y buena ubicaciĆ³n del hotel y habitaciones muy cĆ³modas.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Rivers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the breakfast is wonderful.
Stayed 6 nights in Feb 2022
Verified

6/10 Okay

Katie

The property was completely boarded shut when I arrived. I did not receive any advance notification. Someone on the street told me to go to another hotel around the corner. The other hotel was expecting me, but I didn't have a notice from them either.
Stayed 8 nights in Jan 2022
Verified

10/10 Excellent

Lucas Eduardo di

Liked: Cleanliness, staff & service, property conditions & facilities
We had to move to Suites Colonial (same hotel group) but it was a great experience. The bed was super comfortable, great water pressure and the staff was really nice. We had a great stay
Stayed 6 nights in Jan 2022
Verified

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PROPERTY CLOSED

Property closed indefinetely, no pre-warning. Still advertising rooms, that's wrong.
Stayed 6 nights in Jan 2022
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2021
Verified

4/10 Poor

EVANGELINA CASTILLO DE LA

Disliked: Cleanliness
Me cambiaron 2 ocasiones de hotel y habĆ­a cucarachas
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice upgrade :)

Because this hotel was under maintenance they upgraded me to a great sister property. They notified me with plenty of time in advance. I am pretty sure Suite Bahia is nice, yet this review is based on my stay at Casa Cozumel, which is from the same group as which was excellent. The fact that the pool area overlooks the ocean is enough by itself to be happy there!
Stayed 1 night in Dec 2021
Verified

4/10 Poor

n

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked suites at Bahia, but when I arrived it was closed & there was only a sign saying to call a number to a new hotel. I didnā€™t have a phone (SIM card didnā€™t work) so I was lil upset, fortunately it was only a few blocks away. Front desk people very rude, or just seemed jaded from all the tourists. Everyone working there acted as if they were doing me a favor by answering any questions I hadā€¦then laundry service charged me $15 for 1/2 load of laundry! I would not stay here if you care about hospitality or service, only if u need a safe clean place to lay your head.
Stayed 3 nights in Nov 2021
Verified

4/10 Poor

martin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a reservation at the Bahia but a few days before I received an email that we were now at the Casa Mexicana. Weā€™ve been staying at the Bahia for 24 years and itā€™s always been good. A big part of it was the breakfast buffet which was at the Mexicana. This year though. No breakfast included!!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Arpan Devendrakumar

Liked: Cleanliness
Affordable and in the centre. You get what you pay for so donā€™t expect anything fancy. The rooms are basic but functional.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It became an upgraded sister hotel. The hotel staff were friendly and the beds were comfortable.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Que tenga cocineta, refrigerador, micro
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Value

This hotel and its sister hotel Casa Mexico are both fine places to stay for the cost conscious traveler. The rooms are clean and comfortable and the staff is friendly and welcoming. The room comes with a good fresh prepared breakfast and the facility is very close to the dive piers and a good number of nice restaurants.
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La atencion es increĆ­ble y el lugar es bastante agradable
Stayed 5 nights in Mar 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was shut down so it was perfect place to file away a covid person for quarantine. Dirty, rooms with leaking plumbing, super loud location, and lots of mosquitos and noseeums. Broken A/C forced a room change, and they had to turn on hot water and wifi. Staff was absolutely fantastic throughout the whole ordeal, hats of to Casa Mexicana staff and management.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweets bahia was closed upgraded to the Mexicano for free.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room was clean, beds were comfortable, staff was friendly and professional. The price was more than reasonable. I would totally recommend this hotel and will stay here again! We were here to dive with the Aldora shop, it was right around the block from Aldora. Also, we had an ocean views room, which was beautiful. The location is close to shopping and eating establishments.
Stayed 4 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so clean and staff is so nice beautiful views and close to everything
Stayed 9 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful view and convenient location. Also comes with included breakfast.
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
The Suites Bahia is a comfortable, no frills property. We stayed 2 nights (Saturday & Sunday) & had a balcony room facing the Thirsty Cougar. It is no fault of the property itself but we would NEVER stay there again. On Saturday night the Thirsty Cougar has the loudest live music with a very off-key singer. It feels like the band is in the room with you! No way to sleep until it's over. Sunday night thankfully there was no live band & we were able to sleep just fine. I feel sorry for the Suites Bahia as I'm sure they have no control over this situation!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We have stayed there for many years, but the last several have been difficult because of the noise from the Thirsty Cougar bar across the street, especially when a band plays on the corner of the street. It is very loud no matter what room you are in.
Stayed 11 nights in Feb 2020
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay - Super Convenient

The staff at this hotel are super nice and so willing to help and accommodate their guests. This facility is within a very short walking distance to several VERY nice restaurants, as well as the dive piers and the center of town.
Stayed 6 nights in Mar 2020