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"Perfect stay from start to finish! Check in the receptionist was lovely very welcoming and helpful. Rooms were comfortable, clean and spacious. We used the spa facilities both days on our stay, the pool area is lovely, everything was really clean, your able to relax with drinks from the bar, we had massages and they were lovely! Breakfast was perfect, there was continental and a choice from the kitchen to order, staff were amazing very attentive, and there was no waiting time. Once again very clean and helpful! Would highly recommend this Hotel and would definitely travel back here again."

"The room was very clean and confortable. The staff were all very friendly. We ate dinner in the restaurant and it was delicious. The only negative was that breakfast was served on very hot plates and my poached egg had a gel like consistency - very unusual."

"Great pool for family during specific hours and amazing rooms and grounds "

"Excellent location and very pleasant - facilities including the pool & spa were brilliant"

"Our room was dog-friendly , as requested, very clean and spacious. No complaints at all. The staff were all very polite, friendly and efficient. Really good!"

"As always, the room was spotless, the staff amazing and friendly and the atmosphere great."

"Lovely hotel, staff were friendly, couldn’t do enough for us, we were greeted by shalom on arrival, lovely gentleman, asset to this hotel. Highly recommend especially if you are looking to stay near the outdoor ski slope as it’s just across the road, Gloucester quays/town centre just a short drive away. "

"Excellent customer service from all staff above and beyond.."

"My first time at this venue and on arrival I got a good feeling. Everything was exceptional and I told more than one member of staff. I heard other guests doing the same. It is rare these days to experience this level of service & attention to detail in the UK. I am truly looking forward to going back in November. a five star venue."