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"Very good."

"Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again."

"Quite a busy hotel as on the high street so open to the general public. We had to queue for breakfast on our 2nd morning at 9.30 and the breakfast items wasn’t replenished with still one hour of service left. The Grill restaurant was good but we were very disappointed with the food in The Tavern and would expect a better standard with James Martin’s name endorsing it. Our bed was very comfortable but I felt overall the room was lacking a bit of sparkle for the cost of the stay. Broadway is a beautiful village and we enjoyed the 10km walk upto Broadway Tower. "

"Spa was great, we really enjoyed our day there, facilities were modern and we easily spent a few hours there. The breakfast is the morning was awesome and the staff were all great. The room was pretty tired, there was water on one of the bedroom walls, mouldy bathroom etc. Not unclean, just clearly a bit tired. What tainted our stay was how overpriced the bar / restaurant was, we had dinner on the friday night just a main and a single drink each and it came to £80 for the 2 of us. The food quality was basic pub standard so didn't justify the price tag, I bought a pint of Coke the next day and it cost £4.85. So I would definitely recommend avoiding their restaurant and heading to a local pub! "

"This was our third time staying at The Swans Nest , and although it was virtually same as before the service was not on par as before ,I think the reason why is they need more staff they are probably short of 3 front of house and more house keeping staff as it was nearly 4pm when we finally got our room keys , the room 205 was nice and quiet but looking a bit tired decor wise , the hotel are under going some major building work extending and adding more rooms I hope when that is completed the hotel gets a new lick of paint , having said that its not untidy it just needs a freshen up , the staff are always pleasant and attentive to your needs the location to town is perfect , the only thing that gets me is the patio area outside the bistro is dominated by a very large tree and this drops its leaves etc all over the patio and entrance to the hotel which not only is very messy it also does not give a very good first impression to visitors ,5 mins every day with a leaf blower and a pan and brush would make all the difference and then you could use it "

"Lovely room in excellent condition and great spa facilities "

"Recently been to holiday inn found it good for my one night stay over there. Ample parking, good breakfast service. Overall enjoyed my stay. Thanks "

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "

"Stayed at the Qeens previously. The room we had was good. Nice and clean but a noisy bar on opposite side of road so not great Thought breakfast was expensive at £20pp "