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"When we arrived the air conditioning was on in our room and it was so cold. It was cold outside so I have no idea why it had been left on. As you entered the hotel it was so warm then going into our room was very uncomfortable. Staff did come up and said it would take some time to warm up which it did so sadly the only time we really spent in the room it was freezing. Also it was incredibly difficult to get ready. The room was so dark and what lights there were barely lit the room. Even the bathroom was dark. As a woman we do need light to get ready but even my boyfriend found it frustrating. The room was clean and the staff were nice. We went downstairs to sit in the bar and the leg snapped off the sofa so I ended up on the floor! Staff seemed unbothered and just moved the sofa. The room was warm by the time we got back to sleep later so that was something. Breakfast was nice and the staff were friendly enough. Due to the disappointing room I doubt we would return. Plenty of other options in Cheltenham. "

"Welcoming staff, comfortable stay"

"Excellent breakfast selection,clean,neat,well topped up,friendly efficient staff."

"Had a great stay. The staff were lovely and helpful. The bathroom shower was a bit funky though. The hotel is conveniently located near the downtown."

"Nice venue with comfortable surroundings. Bar and dining areas are nice and welcoming. Bedrooms are good value, a bit dated but again comfortable and would recommend "

"Always first rate attention from the staff with excellent food"

"Breakfast was delicious and fresh, as always."

"Had a fantastic and very relaxing treatment in the spa."

"Mid week overnight stay. We had the golf view. Used the pool, outdoor hot tub and sauna. Had evening meal which was lovely and reasonable price. Buffet style breakfast. Staff friendly and polite. Would definitely recommend and hope to return. "