Apartments in Cheltenham

"We stayed in one of the hotels premier suites. It was too big! The decor and design were dated and the lighting and airconditioning problematic. The huge bed had sheets that weren't fitted and the bedspread wasn't very clean and had hairs and dust in evidence. The shower was brilliant and it had 2 baths in the room The door lock jammed when we returned for our second nights stay and the staff took 20 minutes to let us in, but were excellent in giving us free drinks while we waited in the bar. Parking at the hotel is minimal and we paid for 2 days in advance at £10 per day. On the second day there was no room in the hotel car park, due to a wedding at the hotel. They refunded the second days parking charge. Overall not a stay we will repeat."

"Beautiful rooms and restoration, we had an amazing Sashimi dinner and explored the property and the town from a beautiful vantage point"

"Nice location plenty of room and lovely back porch"

"Really good stay right in the centre of Cheltenham."

"They do not cater for disabled people and we found the staff not helpful.On arrival nobody told you where breakfast was and evening meals were. We had to walk round the road way to get breakfast as my husband finds it difficult to do stairs our room was up a flight of stairs so once he was down he stayed down.I don't understand why there is not a lift.Would not recommend this hotel to my friends."

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"The Citrus Hotel is tired. It's seen better days (presumably when it was the Tax Office) and isn't really in great shape. The corridors have a peculiar odour. The lift doors refuse to shut. The bed was like a marshmallow. On a positive note the receptionist helped us even though he'd clocked off, but that was only necessary because his replacement had gone AWOL. Cheap enough, but really. Tell yourself that you deserve better. I won't be returning."

"It was a very nice setting outside but inside could have a better layout, felt like a business lounge in the airport. Staff were friendly and helpful but did have a few issues with orders which resulting in myself eating separately despite the meal costing around £300. Unfortunately too many children around for us having a night off from children! Lots of rooms downstairs so perhaps some adult only areas? Lots of children in the Spa which made the experience quite unrelaxing. Very overpriced for the experience in my opinion. Sadly wouldn’t return. Although food was delicious and bed very comfy!"