Castilla Hotels, Medellin

"Excelente servicio en todos los aspectos"

"Amazing service"

"Excelente me encanto la estadía en el Hotel Hunters, recomendado full "

"Muy buen Hotel y muy satisfecho,"

"This is a new hotel. The room was clean. The beds were comfortable. Great location. My only complaint is that the wifi barely worked to the point that I would say if you need it then you should stay elsewhere."

"My sister and I booked a last-minute trip to Colombia and were deciding between Hotel Park and Diez Hotel. Choosing Diez was absolutely the right call. The customer service was outstanding, and the hotel’s location made it easy and enjoyable to walk around and explore the city."

"All the staff… security through out the hotel… the breakfast was excellent "

"Wonderful place great staff. Plenty of restaurants for lunch"

"The room was very nice, just what we asked for. I like that we had a balcony on a lower floor—the front reception staff, the breakfast staff, were all very attentive. A shout out to Andres, he was available to all our needs, brought ice to our room etc.. I like that the breakfast was made to order, and very tasty too. What I did not like - no quick walking access to restaurants, the only one available was a separate restaurant from the hotel, on the 5th floor. My husband cannot walk far. False info for the restaurant is not rooftop. It is located on the 5th floor with only one side access to views from closed windows. Very disappointing indeed! The hotel is pet friendly, however, the restaurant was not accommodating at all to my small, well-behaved service dog. I had to spend a lot of time persuading to let my service dog in. . It was a problem for us; however, the hotel itself was excellent. I mentioned my concern about the dog to the manager of the hotel, Santiago. He was very helpful to suggestions. Because of my service dog, and no other place to eat except the restaurant on the fifth floor. The drink prices are crazy, the same prices as in Canada, not expected for Colombia. For these reasons, I am not sure if I can stay there again. "