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"Nice place to stay in Chester. The only issue is parking, specifically there is no reserved park for the duration of your stay. There are some spaces on a first come, first served basis, but if you leave you might not get a space when you return. I used the justpark car park opposite the Main Train station...7 min walk, but you can come and go as you please. "

"The hotel was dirty and old, they have drinks and snacks in the minibar fridge in room but no prices so you dont know how much it coast. The is a tv I want to log in to Netflix account or any other apps like YouTube did not work. The pool is always full because they do swimming classes for kids who are not guest of the hotel, everyday for 3/4 hours so you walk all the way to the pool from the other side of the hotel to be told is full and they don’t say come back in 30 mins they say nothing if you ask when should I come back the staff say I don’t know, I’m a paying guest I stayed here so I can use the pool but I can not use it when I want. The pool changing rooms are dirty with cloths or towels on floor no staff about to clean or 1 person at reception , pool is full even before u go to the pool outside the door the is a yellow floor sig saying pool full. So the expect you to walk back 20 mins letter to find out if the is space and if not walk back again I came here to relax. Do not stay here is the worse hotel I stayed in. "

"When you arrive at the hotel car park the outside looks lovely and is a real sun trap for outdoor drinks. It’s a bit tricky finding reception from the car park so better signage would be helpful. Some areas of the hotel feel a little worn like the red carpet on the reception stairs entrance and the bathroom area of the room I stayed in, and the jacuzzi was out of order on my stay too which was a little disappointing. Most of the staff were really friendly and helpful (bar staff, cleaners and spa in particular) but there were a couple of occasions when I wasn’t acknowledged by small groups of staff. The room was spacious, very clean and comfortable. The bar area had a good atmosphere and the food was really tasty! Thai red curry special was a highlight of my stay. Breakfast was also really good with plenty of options. The gym is really well equipped and wasn’t too busy. Overall it’s a good hotel but needs a bit of tidying up."

"Great location 5 minutes walk from the city centre - staff excellent - very clean and tidy rooms Must say the food and service in the Canaletto restaurant was particularly good - a quiet relaxed evening "

"We arrived late evening but received a very friendly welcome from the guys on reception. Room clean & comfortable with excellent shower, all nicely decorated."

"Nice hotel. Good location. Easy to get to town centre. Was local to a concert venue we were attending. Good food. Good bar"

"Beautiful rooms, lovely pool & spa. We love staying here "

"Super welcome at reception and food was really nice. Rooms funky and well appointed. "

"Quality breakfast, extremely spacious room , great little extras , amazing value for money , would highly recommend "