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"It was spotless."

"Hair dryer lead did not go far enough to be able to use in front of mirror."

"Beautiful hotel in an excellent location. Friendly staff. Room was immaculate and stylish. Would definitely recommend. "

"lovely hotel, great price, definitely include breakfast as the food is fantastic and the view over the racecourse is amazing. Friendly and helpful staff. Car parking is limited so get there early. Public car parking close by if preferred or needed."

"Perfect for what I needed "

"Perfect place to stay for night in chester"

"The staff are second to none so attentive. Shower was amazing. Can't fault the hotel at all. Only one draw back was they don't have parking onsite. "

"Lovely hotel in brilliant position with lovely staff. Room and bathroom had a few scuffs around but weren’t detrimental to our stay. Staff really helpful and friendly. Thanks"

"Hotel is beautiful and the superior room was stunning, the decor, the bathroom is luxurious and the hotel made us a little Congratulations chocolate platter and card for our recent wedding which was a lovely touch. There was only one problem which was the heated towel rail in bathroom was so hot I burnt my arm, I did inform reception as needs to be attended. The spa is so lovely too, I had an Indian head massage which was very relaxing. All staff were lovely although I would say I would choose the Palm restaurant next time as Nelson’s was not as friendly and waited long time for food. Breakfast in the Palm was lovely."