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"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"As always a great stay"

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"top experience...highly recommend"

"Didn’t have breakfast, the rooms are lovely but there’s no lifts and everything is spaced out it was lucky we could park near our room and use the fire exit "

"Comfortable room, great facilities, lighting not great "

"Good clean hotel close to M5."

"Beautiful house with an amazing team and service "

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "