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"Its an amazing hotel, the staff specially is so helpful amd nice. Highly recommended!! One of the best stays we had. Amazing room and onsen. "

"What an exceptional, elegant and luxurious stay we had. The onsen are beautiful and the food wonderful. We would definitely recommend it!!!"

"Breakfast and dinner are very good. "

"The hotel has the best MT Fuji view and is next to some of the activities. The only negative thing was the AC was not working properly."

"The view of Mt. Fuji from our balcony was amazing each morning and was the highlight of our vacation. Pros: The private onsen, sauna, size of unit, 2 toilets, 2 showers, quiet location (on Lake Ashi) across from 7-eleven and where Pirate ship would dock, bathroom amenities provided, kitchen with tools to cook. Cons: can’t pinpoint but smell of rooms were musty especially when AC was turned off. A lot of dust around and sofa in one area was stained and should be cleaned; Difficulty with washing machine. It doesn’t dry fully so hang your clothes overnight. Otherwise, location and view was breathtaking."

"This was our decompress detour after Tokyo and it was just that! Room was very comfortable for a traditional Japanese room and the private onsen was the perfect addition. Breakfast and dinner are included and although they were also very traditional and farm-to-table, they weren’t my personal cup of tea but that just may be preference."

"Very clean room; friendly staff - English is a challenge "

"Wonderful property. Excellent staff and food. Close to train station. Would stay again."

"The dinner and breakfast is included plus unlimited alcohol. When you check in you need to book your time for dinner slot time frame.s. The food is 10/10. Also you can book a private hot tub room for only 3000 yen tax included. 10-10 hotel and service is 10/10"