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"Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. "

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"

"Great baths!"

"The staff was extremely courteous, and the food was excellent. The private villa was very nice, definitely one of the highlights of our trip."

"Very clean space, beautifully and thoughtfully curated. The best is the warmth and helpfulness of the staff. They work as though they love what they do. I appreciate the seamless process for check in and the promptness of each team member I very much appreciated the free shuttle service available to and from Gora station, especially during these cold winter days!"

"Exceptional hotel with stunning views of the lake and Mount Fuji. Perched alone on top of the hill it had a slight Shining feel to it. It has retained its chic 1960s decor. The food is highly priced, but it was a simple shuttle ride down to the town and we had the pleasure of dining at Shoya restaurant which was also a highlight of our trip. "

"Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly."

"Onsen is great!!"

"Fantastic!"