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The Prince Hakone Lake Ashinoko

4.0 star property
Rejuvenate by soaking up natural beauty of Lake Ashi’s surroundings while indulging spa treatments like massages and saunas.

Choose dates to view prices

Nestled near Lake Ashi, The Prince Hakone Lake Ashinoko offers a serene escape with an indoor mineral hot spring and sauna. Enjoy shopping on site, indulge in meals at the 3 on-site restaurants, relax in the steam room or coffee shop/cafe. Stay connected with free in-room WiFi and park your vehicle for no extra worry. With a helpful staff always ready to lend a hand as previous guests have praised.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$345
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, Non Smoking, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • Garden view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • Lake view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
Bidet
Separate bath and shower
Hairdryer
  • Partial lake view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Located on a lake, The Prince Hakone Lake Ashinoko is in Motohakone, a neighbourhood in Hakone. Hakone Komagatake Ropeway and Hakone Gora Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Don't miss out on a visit to Hakone-en Aquarium. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails. Visit our Hakone travel guide
Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦��ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Hakone Komagatake Ropeway featuring heritage elements as well as a couple
    Hakone Komagatake Ropeway
    3 min walk - 0.3 km
  • Hakone-en Aquarium which includes marine life
    Hakone-en Aquarium
    5 min walk - 0.4 km
  • Hakone Shrine showing heritage elements as well as a couple
    Hakone Shrine
    4 min drive - 2.7 km
  • Hakone featuring a lake or waterhole and a sunset
    Lake Ashi
    4 min drive - 2.4 km

Getting around

  • Kowakidani Station
    11 min drive
  • Hakone Miyanoshita Station
    13 min drive
  • Tokyo (HND-Haneda)
    131 min drive

Restaurants

  • 箱根神社 お休処 (権現からめもち)
    4 min drive
  • Bakery & Table 箱根
    5 min drive
  • 芦ノ湖 ラ・テラッツァ (La Terrazza)
    4 min drive
  • 箱根バターサンド Sun San D
    4 min drive
  • 小田急 あしのこ茶屋
    5 min drive

About this property

The Prince Hakone Lake Ashinoko

Upscale hotel near Lake Ashi
Located close to Hakone-en Aquarium and Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko provides an indoor mineral hot spring (onsen), a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Luggage storage, concierge services and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 134 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • LCD TVs with digital channels
  • Fridges, children's dinnerware and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (83 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is The Prince Hakone Lake Ashinoko pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on 9 Feb 2026 start from NZ$342.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Prince Hakone Lake Ashinoko?

Self-parking is free at this property.

What time is check-in at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Prince Hakone Lake Ashinoko?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Prince Hakone Lake Ashinoko located?

Located in Motohakone, this spa hotel is within a 10-minute walk of Hakone Komagatake Ropeway and Hakone-en Aquarium. Kuzuryu Shrine and Lake Ashi are also within 2 mi (3 km).

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Reviews

The Prince Hakone Lake Ashinoko Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 449 out of 836 reviews
Rating 8 - Good. 269 out of 836 reviews
Rating 6 - Okay. 66 out of 836 reviews
Rating 4 - Poor. 30 out of 836 reviews
Rating 2 - Terrible. 22 out of 836 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view great staff great food
Stayed 2 nights in Dec 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful location - really great and attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yaniv

Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and beautiful.
Stayed 1 night in Aug 2025

8/10 Good

Hirokazu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building and view of lake and Mt. Fuji. Onsen bath and dining rooms are too far from guest room and hard for senior.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025

10/10 Excellent

andres

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because it is stunning
Stayed 2 nights in Nov 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lakeside room in one of the towers and it was great. The views from the balcony were amazing and we were lucky enough to even get a glimpse of Mnt Fuji on a clear day, along with some of the local flying squirels! The buffet food at the grill restaurant was great and the Onsen was a great experiance too! A great property we would highly recommend if you want a relaxing few days away from the hussle and bussle of the cities!
Stayed 2 nights in Aug 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.
Stayed 2 nights in Jul 2025

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!
Stayed 3 nights in Oct 2025

10/10 Excellent

Fangqiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decoration, friendly staff, decent food, good facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail matters

The Prince went out of their way to make our stay absolutely perfect. My husband and I were extremely satisfied with everything. Our BBQ dinner (which you need reservations for) was our highlight for sure. We had the whole place to ourselves. Great food, incredible service and an incredible view. Again, we loved everything.
Stayed 1 night in Sep 2025

8/10 Good

Orlagh

Liked: Cleanliness, property conditions & facilities
The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture.
Stayed 1 night in May 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Very quiet and scenic setting. Loved our room and staff. Not many food options, hotel food overpriced.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the ability to see Mt. Fuji in the early morning. Our favorite was the outdoor onsen. It was AMAZING!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent.
Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious French and Japonese cuisine, view on Mont Fuji, access to onsen, hotel quiet and relaxing, multiple activities right beside the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very relaxing. Staff so helpful with excellent service.
Stayed 2 nights in Jan 2025