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"My stay did not include breakfast. The place is great. Although I didn't know I did not have a personal restroom. So, the cleanliness depended on who was staying at the time. All and all great place and it was in the middle of all the stores and plaza. "

"Everything was perfect I hope to return next year :) "

"Good rate for a short stay in the region "

"We had a fantastic experience at this traditional Japanese ryokan in Shuzenji Onsen, said to be over 400 years old. Despite its age, the facilities and rooms were spotlessly clean and well maintained. We booked two suites, each with its own private onsen, which was perfect for relaxing. Each suite can fit up to four guests, making it great for families or groups. The staff were incredibly kind and attentive. We accidentally left a cell phone behind, and they quickly arranged to ship it to our next hotel—a level of service we truly appreciated. The property offers one public onsen and one private onsen. The shared spaces are a bit small, and the private onsen is first-come, first-served with no reservation system, which may be inconvenient for some. Since our suites had private baths, this wasn’t an issue for us. A fun highlight: the ryokan has three small self-service cafés with complimentary drinks, popsicles, and ice cream, plus a late-night free ramen bar at 10 PM. Such a unique and enjoyable touch! Meals were excellent. The kaiseki dinner was beautifully prepared, and breakfast offered Western or Japanese options. Their Western-style breakfast tasted better than many we’ve had back home in the US. There is also a charming kimono rental shop next door. We recommend renting here rather than in Kyoto or Tokyo—it's less crowded and offers stunning photo spots with bamboo forests, a riverside bridge, and nearby temples. We highly recommend this ryokan."

"The rooms are absolutely amazing and unbelievably beautiful. The staff was incredibly nice and helpful. The breakfast was very nice and traditional. They also provided traditional robes, socks, and sandals to wear to breakfast. There is not a lot of dining options around or much to do. If you have time, take a taxi to the bel-air park. I will definitely visit again. "

"Clean and beautiful room with in room onsen. Amazing and loved it "

"Everything about this place was amazing. Probably one of the highlights of our trip. Beautiful onsen, huge house. The kids really wanted a traditional stay. The entire Izu peninsula was a great place to explore and have a couple quieter days between big cities. "

"In my stay of 2 nights, we met one staff only, at the front desk. We could not see one more, wherever at onsen or lobby or shop. Efficent management ?? I could not judge."

"Tu en room was absolutely stunning with the private hot tub. Don’t bother eating there though. It s a waste of your money. The shuttle was very convenient to get to the train station and visit."