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Best hotel in the Canadian Rockies. We stayed at many High quality resorts, but this was my favorite. The views were one of the best!
I like that it is a new building and friendly staff I don't like that the bed sheets were not clean obviously they didn't change them with new clean sheets before we checked in !! The swimming pool is a bit on the small size and the hot tubs were not working properly The location is perfect as well ...
Helpful staff, clean property, spacious suite room, nice pool and hot tub. We appreciated that the water in the rooms was free. The area for pulling up near the lodge could have been a bit more spacious. Felt kind of like threading a needle when pulling up with our minivan.
We really enjoyed the spa and pools at the Banff Springs. The hotel and grounds are so beautiful plan your stay to remain in the hotel to be able to enjoy all it has to offer and explore the many rooms and art work.
The lodge is set in an amazing location which you would never get bored looking at. While the staff were great and friendly there was a feel about the place that they werent ever ready for customers. Their staff were in the hot tub, at the smores fire and in the bar. My son wanted a game of pool ...
There was this amazing lady. Soledad....she was super helpful, and knew the town very well. Thank you Soledad, for all your kindness and hard work cleaning the restaurant. It looked awesome.
Great property , with very friendly staff. Easy access and good location within Canmore .
Elmer the bartender/waiter was very nice and super friendly. The female Filipina Front Desk Manager has a great personality and took care of a minor issue about housekeeping very quickly and effectively. Checking in with the male On Duty Manager was unsatisfactory as he placed the 3 rooms I booked ...
Easy access off the #1 highway. Cozy room layout and well equipped kitchen.
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