Luxury Accommodation in Tokyo

The hotel staff are trained extra ordinarily well to cater professionally to guests needs. Their understanding of English is very fluent and are helpful with anything you require. NO PROBLEMS at all...the limousine bus will take you to and from the airports to the hotel door. Arigatoo, ry

Everything was perfect, I'm usually very picky on hotels, but this live to its reputation, I had luggages transported from other locations 3 days prior to check in, and book window seat table on the day at the New York grill, check out extension etc. only thing is the breakfast choice was not many and the Japanese set manu was unavailable.

The best hotel I have ever stayed in Tokyo, and I have spent many nights and visits in this city. This hotel is just simply the best and more than lived up to my expectations. Beautifully appointed throughout, with staff so informed , helpful and knowledgeable. English widely and well understood, and caters for other languages as well especially Mandarin. Very convenient in terms of subway. The location is tucked away in a quieter part of city which is great after a busy and hectic day in the city. great pool and range of restaurants. Cannot recommend it more!

4 nights in Penninsula made our Tokyo visit so wonderful! The service, cleanliness, room confirt were top of the mountain! Staff were trained and provide service in a most effective and efficient manner. We stayed in the highst floor with a beautiful view of tokyo and sky tree. It was just excellent! Defenitely worth to pay such a high price to make your journey unforgettable!

Personal service beyond all else. Most famous lobby in Japan.

Very beautiful cultural hotel with excellent service!

Don't be fooled by the external approach to the hotel - it looks a little austere and brutalist, but the interior is very comfortable (lovely foyer with marble walls, water feature, looking onto pretty zen gardens). The rooms are also very comfortable and well-furnished. I would highly recommend the food at the chinese restaurant... and the staff was patient and kind with our curious toddler wanting to follow the waiting staff around the restaurant. The hotel was totally lovely about us bringing a young child with us, and provided a cot for free and upgraded our room so that we had more room to breathe.

My job requires that I travel and I enjoy it! Top notch hotel with great amenities and views - like all other reviews state. PROS Top floors of Tokyo's tallest building. I wasn't facing Tokyo tower nor Mt Fuji but had great city views Large rooms with very large bathrooms. Toto bidet, multiple sinks, separate shower.

Good location in Shinjuku. Good view and very good breakfast selections. Free shuttlebus was very helpful. One disappointment was regarding free water service. Very surprised to hear that my room is not included free water service. I never experienced in Asia hotels to make differences between room category(or rate category) by free water service. If any one book via expedia, you should buy water at convenience store or vending machine.

This hotel just located next to the famous Roppongi Hills(Mori Tower) , the location is very convinent. The hotel room is modern and clean, this is one of the best stay for us during this tokyo trip.