Luxurys in Tokyo

Let me 1st start off by saying I've been on 6 trips in the last 12 months. Including Puerto Rico, Punta Cana , Spain , Ibiza, Miami , and Tokyo. This hotel was incredible. The staff was friendly and polite, helped me and my fiancé figure out the best way to maximize our time while there and make us comfortable. My fiancé loved the Back massage he had at the hotel spa, which by the way is under 60$ for 45min. My personal favorite was the rooftop outdoor hot tub facing the rainbow bridge and tokyo tower. I could go on and on about this experience but I would rather you go and see it yourself!!!!

We booked non-smoking rooms and ended up getting the smoking ones. We could smell it especially in the bathroom. After complaining about it, the manager apologised and immediately upgraded our rooms to Suite. He also organised a chocolate cake for my father, knowing it was his birthday on the 3rd day of our stay! Amazing customer service!

Wonderful Location. Convenient to business meeting location. Many sights nearby within walking distance.

excellent hotel in Tokyo............................................................................................................................................................

Personal service beyond all else. Most famous lobby in Japan.

Great location, nice staff, clean room, fast wifi. Will definitely stay here again!!

Don't be fooled by the external approach to the hotel - it looks a little austere and brutalist, but the interior is very comfortable (lovely foyer with marble walls, water feature, looking onto pretty zen gardens). The rooms are also very comfortable and well-furnished. I would highly recommend the food at the chinese restaurant... and the staff was patient and kind with our curious toddler wanting to follow the waiting staff around the restaurant. The hotel was totally lovely about us bringing a young child with us, and provided a cot for free and upgraded our room so that we had more room to breathe.

My job requires that I travel and I enjoy it! Top notch hotel with great amenities and views - like all other reviews state. PROS Top floors of Tokyo's tallest building. I wasn't facing Tokyo tower nor Mt Fuji but had great city views Large rooms with very large bathrooms. Toto bidet, multiple sinks, separate shower.

My friend and I had a wonderful stay in Tokyo thanks to our Hilton hotel. The rooms were well kept, staff was friendly and accommodating, and they even provided a complimentary shuttle service to the train station and back which we appreciated. We would definitely stay at this hotel again!

This hotel just located next to the famous Roppongi Hills(Mori Tower) , the location is very convinent. The hotel room is modern and clean, this is one of the best stay for us during this tokyo trip.