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The Okura Tokyo

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Luxury
5.0 star property
9.8

Exceptional

Serene retreat with Tokyo Tower views

Elegant Japanese design meets mid-century modernism, creating a serene retreat with stunning city and Tokyo Tower views. Enjoy luxurious spa facilities, a well-equipped gym, and impeccable service that ensures a memorable stay.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,029
17 June - 18 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from January 12 2027 to January 15 2027 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 18975 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 6500 for adults and from JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 18975 per night
  • Facilities fee: JPY 4500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Okura Tokyo have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 12 2027 until January 15 2027 (dates subject to change).

How much does it cost to stay at The Okura Tokyo?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Okura Tokyo on 17 Jun 2026 start from NZ$1,029, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Okura Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Okura Tokyo?

Self-parking is free at this property.

What time is check-in at The Okura Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Okura Tokyo?

Checkout is at noon.

Does The Okura Tokyo provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of JPY 61000 per vehicle applies.

Where is The Okura Tokyo located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Yoyogi Park are also within 3 mi (5 km). Kamiyacho Station is 7 minutes by foot and Toranomon Hills Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

8.0

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 803 out of 903 reviews
Rating 8 - Good. 64 out of 903 reviews
Rating 6 - Okay. 15 out of 903 reviews
Rating 4 - Poor. 14 out of 903 reviews
Rating 2 - Terrible. 7 out of 903 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic buffet and excellent staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

chuqian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and so were staff. Not the most convenient place for location but good hotel otherwise
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, combining aesthetic beauty with luxury, comfort and restful quiet. The spa is first class and the pool is perfect. We look forward to returning!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Oushyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic helpful concierge staff assisted with so many details and bookings for my sons birthday, they went above and beyond. Lovely corner suite in Heritage Wing of the Okura. We will come again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! I loved having a sauna in my room. Super relaxing. The staff were really attentive and kind. Suzuki was especially helpful!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Staff are excellent and very attentive. Beautiful room with a view and room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

BYUNG JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in Tokyo when the price is right. Highly recommend when rooms at $400, heritage at $600.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely attentive, friendly, and proactive. Facilities were excellent. We went to several highly rated restaurants during our stay in Tokyo; we enjoyed the omakase at The Okura the most.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great facilities and rooms
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, room was amazing!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our six-day stay at the Okura Tokyo was wonderful. It's a beautiful, classic hotel in a lovely area. Our rooms were so comfortable and we loved the breakfast buffet and dining options. The pool was amazing. The service was great and we would happily return to this hotel.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are very helpful!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional cleanliness and service
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Best hotel in Tokyo by far. Traditional, elegant, modern and comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for over a week in February 2026 and found it excellent in all respects. I think it is in a convenient location (not far from several subway stations and I walked to Ginza and Roppongi easily). The pool complex is simply fantastic. Probably the best hotel pool I've used, and I used it every day. My room was on a high floor, very well appointed and had excellent views to the east and south east. House keeping was great and very responsive and the tpiletries were excellent. It had everything I needed and I will stay here again (later this year). I was very impressed.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is one of the world's best- in- class hotels. the staff and facilities are outstanding.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were wonderful, very friendly and helpful. Entire hotel grounds were impeccable, rooms are well appointed with good amount of space.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
The facilities and service were exactly what you would expect. If anything, a little too attentive v
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Flora

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, most efficient services, everything is world class, top notch! The entire staff team was outmost polite and pleasant.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Geisha J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding in every way

The Okura was outstanding. The rooms are beautiful, staff is friendly, breakfast devine. Loved everything about this exceptional hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, quiet area, close to two subway stations.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really nice room and staff/service is top notch
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a classic hotel, with outstanding service and decor.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, perfect for Tokyo Great bath room and very comfy bed. check in was not good. As i had booked through Expedia made a point of not giving us our room. Verry dissapointing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel service was impeccable and the room was extremely comfortable and clean, plus the view was nice. Breakfast was excellent too.
Stayed 7 nights in Jun 2025