10/10 Excellent
Tylar
Travelled with family
16 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have high standards for hotels and The Okura has definitely owned up to its 5-star rating.
The staff were very attentive and accommodating. The hotel lobby is beautiful! Very spacious and aesthetically pleasing. I booked a city-view with two twin beds and the room was huge considering the average size of hotel rooms in Japan. My favorite part of the room was the view of the Tokyo Tower and the massive walk-in shower.
The rooms were cleaned super well and were turned down several times a day. The hotel had the most amazing pajamas that were left on the bed every evening.
I did not eat at the restaurant, but I did enjoy room service several times during my stay -the service/food was great.
My mom used the pool/spa amenities and raved about them.
The location of the hotel was very safe and quiet. While you are still close to the hustle and bustle of the city, the location was quite peaceful. Many restaurants and convenient stores were close by. I used uber most of the time to get around and a car/taxi was always near.
Will definitely be staying at The Okura every time I come to Japan!
Tylar
Stayed 4 nights in Apr 2024