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"Absolutely loved our stay. The staff was incredibly friendly and answered questions promptly. Griselda (housekeeping) was a joy. Singing and making sure every detail was covered. Planning on a return visit in the Fall. "

"This hotel is beautiful. The staff was wonderful and very helpful to my husband and I. The menu seems to have many options. However, I ate the same thing almost everyday sometimes twice a day because the options with chicken were so few. I don't eat beef, pork or seafood so could only enjoy molletes every morning. We ended up eating outside of the hotel just to get a variety. "

"We had an amazing stay at Mia Tulum! From the moment we arrived, the staff made us feel so welcome and taken care of. A special thank you to Francisco, Anna, Carlos, and Antonio—each of them went above and beyond to make our experience memorable. Our room was consistently spotless, and it was clear that cleanliness is a top priority throughout the property. The amenities were well-maintained, and even the shared spaces and restrooms were always very clean, which we really appreciated. The food was also a highlight—delicious, fresh, and thoughtfully prepared. Every meal we had was enjoyable. Overall, it was a fantastic experience, and I wouldn’t hesitate to come back. Highly recommend!"

"Hotel staff was amazing. So kind & friendly. The food in their restaurant was sooo good! We loved everything. We had the master suite facing the ocean with a huge balcony & jacuzzi & sofa set outside. . Stunning suite. Hot water in the shower , huge Bluetooth speaker , robes , beach towels. Since the suite is directly over the restaurant , we found 2 roaches in our shower area & one in the outdoor jacuzzi. On our first day , the bed sheet was stained & I found a hair so I don't think it was a clean sheet. The hotel has a taxi service that will pick you up at the airport & take you back. I recommend arranging that before you leave home. It's pricey but worth your safety. All in all , I'd definitely return but maybe stay in a different suite not so close to the restaurant. "

"Great spot! The staff consistently go above and beyond to make you feel right at home. Ricardo, in particular, takes exceptional care of guests and ensures all your needs are met with professionalism and warmth. Always a pleasure staying here!"

"Shops and restaurants nearby "

"Fantastic stay!"

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"Very good hotel, i ll be back."