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"Shops and restaurants nearby "

"This property uses a system of code bar to enter the property since there is no staff after 6pm. The code bar was sent to my phone but never worked. I had to call the security guard every night to be able to enter and jump the gate in the day time to enter. Every day in the morning the staff recheck the code bar but it never worked. The parking is located 400 meters from the property and across the street. The gate is always closed and locked down. Every time I needed to park my car, which occurred at least two times a day, I had to leave it in front the gate walk to the hotel front desk or call the security. Someone would then walk back with me and unlock the parking gate. One day a police man came to inquire why I had left my car in front of the gate! I explained him why he was not pleased! This is an embarrassing situation no one wants on a vacation. Every time I needed to go out using my car someone had to come with me to unlock the gate. This was very enoying and made my stay there unpleasant. The roof top pool and lounge which was displayed in the pictures was closed for repairs. This was a disappointment since this was one of the factors that attracted us to that hotel! I would never reserve that place again."

"Nice"

"Absolutely loved this property! It was absolutely beautiful, and every person on staff was lovely. Riccardo and Diego were especially helpful and had great recommendations for the area. We are dying to get back to Tulum so we can stay here again! Thank you UMi!"

"Fantastic stay!"

"The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!"

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"Very good hotel, i ll be back."

"We were not aware that from 11am to 7pm that techno music would be pounding on the beach. It was not contained. When we were in our room for a mid-day relaxation break, it was very loud. Not the relaxing time we hoped for. It’s nice to be able to hear the ocean, especially when the waves are crashing. No such luck for 8 hours per day. "