This oceanfront hotel provides a peaceful retreat featuring a garden and playground for families. Guests can swim in the outdoor pool, borrow bikes to explore the area, or relax on the terrace with complimentary lobby coffee while enjoying the sea views.
Located in Punta Allen, Hotel Cielo y Selva is in a national park and on the beach. Sian Ka'an Biosphere Reserve and Punta Allen Lighthouse are two other places to visit that come recommended. Snorkelling, power boating and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Punta Allen travel guide
Located close to Punta Allen Lighthouse, Hotel Cielo y Selva provides a terrace, a garden and a playground. Adventurous travellers may like the cycling at this hotel. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a restaurant.
Additional perks include:
An outdoor pool
Free self-parking
Cooked-to-order breakfast (surcharge), bike hire and tour/ticket information
Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Bicycle rentals
Outdoor pool
Playground
Family friendly
Outdoor pool
Playground
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
In a national park
On the beach
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Well-lit path to entrance
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen
Frequently asked questions
Does Hotel Cielo y Selva have a pool?
Yes, this property has an outdoor pool.
Is Hotel Cielo y Selva pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cielo y Selva?
Self-parking is free at this property.
What time is check-in at Hotel Cielo y Selva?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Cielo y Selva?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Hotel Cielo y Selva located?
Located in Punta Allen, this beachfront hotel is in a national park and within 3 mi (5 km) of Sian Ka'an Biosphere Reserve and Punta Allen Lighthouse.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Cielo y Selva Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with
The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Location right on the beach was fantastic and the staff were excellent. We did a tour facilitated by the hotel (and much cheaper than if we’d come from Tulum), which was fantastic.
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
The location is beautiful, right in front of the beach were you can see the sunrise. However, breakfast is not good (you can go also elsewhere in the village) and the tent were I was installed was full of fleas. In the morning we woke up with flea bites and it was quite unpleasant. Especially because the price is not that low.
Ana
Stayed 1 night in Jul 2022
4/10 Poor
Jeff
27 Nov 2022
Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Esta frente al mar con una zona de playa extensa y tranquila, la zona por sí misma es hermosa por estar situada en una reserva ecológica sin embargo la habitación era extremadamente pequeña e incómoda y eso que tome de las habitaciones más completas, no se piden grandes servicios pero por lo menos más espacio para el equipaje y colocar las cosas que hagan una estancia más cómoda. El restaurante tiene una carta limitada y en si los alimentos son calidad media
Esta en una de las zonas más privilegiadas que quedan en Quintana Roo y es el lugar perfecto para salir de día a dia. El personal es muy amable y la comida es buena.
Recomiendo mucho el lugar porque Está alejado de la civilización y te desconectas totalmente en la noche, hay estrellas muy visibles, ya que hay poca luz artificial, se recomienda hacer la actividad en grupo para recorrer sian Ka’an , personal súper amable y la comida a precio accesible
Lugar encantador!! Pero el camino es un reto totalmente, muy complicado para vehículos pequeños, el tiempo en ruta se duplica por la calidad de la “brecha”