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out of 170 reviews
A great hotel in a convenient area of Auckland. Close to amenities and the CBD. Very friendly and helpful staff, and a great spa.
“Always a luxurious treat”
The best thing about this hotel is the spa area, where you can relax and swim in heated luxury in the lap pool or simply sit in the spa. Inside. an array of showers and saunas make you feel you have had 'an experience' rather than just a visit to the pool. But also this is a very classy extablishment and you feel the luxury everywhere.
Wonderful, friendly service, very comfortable room. After a long flight to Auckland, they allowed us to check in early in the morning.
“Best 5 star we have stayed at”
From the time of arrival, even before we checked the quality of service was noted. We could see effort was made at all places. The free use of internet in designated areas was a pleasant welcome. Food at the restaurant was of a very high standard, and service was impeccable. We cant wait to spend more time there. Neel and Joanne
“Top of the Line”
This is a 5 star hotel in every sense of the word.
The hotel was beautiful...big lobby with people coming and going all the time, very metropolitan. New Zealand is a bit pricey to Americans and the food in this hotel is costly. It is located in an Asian section of town so there are other food choices, but they are mostly Asian. The other thing I didn't realize is that Aukland is VERY hilly, like San Francisco. We like to walk, but the streets were SO steep that even walking downhill was a challenge. Forget about walking back. The hotel does offer a shuttle and it's the only way to go back. The shuttle goes between downtown (where the action is) and the hotel. The room was very nice and they have free internet, with terminals on two floors. I thought that was very classy. The only surprise was how low to the ground the beds were. They were very comfortable but it's a shock when you sit down on the bed, and again when you get out. We had twin beds (singles, to them) and maybe that made a difference. Over all, we were very impressed!
“Good Value for money”
“Great Place to Stay”
We arrived very early and our room was not ready yet, but the staff kindly offered coffee and tea while we waited. He also provided us with a city map and even mapped out a walking route for us. The complimentary shuttle to the downtown area was also very convenient, stopping just a short walk from the ferry. Getting to the hotel from the airport was also very easy as it is the first stop on the Airbus route. The room itself was quiet, comfortable and fairly convenient to all the sights. All in all, a great stay!
“I will return”
It was a nice hotel, attractively priced and great service orientation
“'Classic Old World Hotel'”
Stayed in a club room, a great welcome, excellent service, a beautiful hotel, would go back any time!