Japan Adventure Holidays

The room was clean but the bathroom need to be updated for a 5 stars hotel.

For an International hotel , located near seaport in a major city of the world I was disappointed in the limited language skills of the staff , BELL Staff although young had NO English skills. I speak some Japanese , so I can survive but via in person or on phone through front desk , my English was never understood. Bar access on 30 floor not till 5 pm. Italian restaurant food terrible and again no language skills

The staff are extremely friendly as we checked in and checked out, always greeted with the utmost respect. The room was perfect for our family, coffee & tea amenities. The only thing that needs upgrading is the workout room did not have any weights, only a treadmill, elliptical machine, cycling bike. Other than that, we had a fantastic stay! A+ Hotel!

Very nice location. Not a five star hotel but comfortable enough. We stayed her mostly for the convenience of being near the station, food, shops and the heart of shinjuku. Rooms could be updated but we didn’t spend a lot of time in the rooms. Bathrooms are nice and updated. Would stay again.

Great and comfortable hotel with a beautiful garden.

The room was clean but the bathroom need to be updated for a 5 stars hotel.

It is in a central location with lots of shops nearby. The air conditioning cannot be adjusted at each room so the room is too warm for us.

Room was clean although it’s old hotel. Normally I stay here in Tokyo because of convenience of transportation. This time, I had to request to change the room because of the smell of smoke coming into the room in the evening although it was on non-smoking floor.

Great and comfortable hotel with a beautiful garden.