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"Huge hotel. Clean, ample breakfast, comfortable beds. "

"I stay there. Every single time I go to Chicago, the staff is the best. "

"Booked this room for my parents as they were visiting and they were highly impressed!"

"Clean and comfortable "

"THEY SHOULD HAVE A BUFFET"

"We stayed here in order to be close to the Auditorium for our concert. The price is great, but you get what you pay for. It was very average, which isn't a bad thing necessarily. My only big comlaint is the lack of individualized climate control. There is a unit and you are at the mercy of whatever the Manager decides to be a good temperature to pump out to all rooms. Per my son the room was "unbearably hot" and you can't open any of the windows. Would I stay there again? Probably not. Next time I may check out the Travelodge."

"Hotel was close to the Mile and attractions. Facilities in good condition, somewhat aged, Do no expect an impressive an inviting Lobby and Lounge. Side Bar was expensive for what it offered. Space was clean and staff attentive. Suite was of OK dimensions. Room TV's were old but functional. Shower Hot water took 3-4 mins to get to temperature. Amenities: there is large mini market accross the street which offers licquor, beverages, sandwiches, etc at a more reasonable price. Overall, and judging by the Expedia Rating Stars, I was expecting a more top 95% hotel."

"The staff was the best part of the hotel, accommodating, polite and patient. Rooms were so so but they offer so many amenities that is more than makes up for it "

"I got what I paid for: it was cheap, and the experience fair but unpleasant for a hostel. My bunk mates did not follow some of house rules set by Freehand which made rooming with those folk’s difficult. I complained to the front desk, and yet nothing was done. Ultimately, I checkout early on my last night rather than try (and fail to sleep) for another night in a row. I spent that night reading in the nearby Subway restaurant and at Union Station which proved more relaxing than the room I paid for."