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"Hotel was nice and taken care of for the price the staff and the 24/7 hotel assistance was nice and tentative. But as for the amenities there was ABSOLUTELY NO parking available or offered by hotel. Closest parking is hospital garage across the street that is 60 dollars a night no unlimited access in and out so something to keep in mind."

"The room was clean, comfortable, and spacious. The double sink and walk-in shower were nice features. Staff were very helpful and responsive. The only thing that was not of excellent quality was the morning breakfast. While the choice options were good the tastiness was lacking for most of the options."

"I stay at the Congress quite often and my experience is always amazing. This time wasn't I arrived early therefore my room wasn't ready so I took what they had no knowing the condition of the room The tub was clogged so while showering the water was filling up the remote didn't work so we couldn't watch TV the air didn't work it was extremely hot in the room. No one answered when I called and no one was at the front desk. When I checked out I wrote everything down and passed it to the front desk agent and he bald it up in my face. Although this was a bad example it's only one out of many beautiful extremely It is a amazing hotel with a beautiful view of the lake and other attractions so I will be returning"

"I loved my stay the parking was very close i wll be back"

"May at the front desk was great Good value for the cost. "

"Great hotel."

"Convenient laundry service "

"The staff was exceptional from the curb to the maintenance staff! The onsite cafe was reasonably price and food was excellent! In room coffee was the best I’ve ever had in a hotel. Room was spacious, well appointed and clean. Beds (even the hid-a-bed were comfortable. Parking was a bit pricey, but it’s Chicago downtown!"

"I was there for 3 days and they didn’t clean the room, i call from desk and I sent a text and the number that they gave it to me and they say yes we will clean your room, but nobody shut up. I had to be calling every day to get clean towels. "