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"We had paid extra to stay in a corner room, based on the photos on the website offering river views. We had a view of the buildings opposite and the road outside reception! Not impressed as I felt this was false advertising on their part. The room was modern and enough room but the bed was really hard and uncomfortable. The bar doesn’t have any drinks on tap and bottles and spirits are limited. It was a fair walk from the tube station, which meant we did pay out for a few taxis during our 4 day stay. "

"We did not have a good experience here, our heating did not work, and we told management who came to fix it quickly but did nothing. Also, our shower was broken and the faucet head fell off multiple times, along with the shower being the smallest enclosed space I’ve ever tried to shower in. The biggest issue that we had with our room was the fact that our sliding bathroom door was see-through and right next to the bed, which made it super uncomfortable to use the bathroom right next to the bed through a see through glass door. Overall, would not recommend; there’s so many better places in London, I would try somewhere else."

"Good size rooms for London. Great location and nice bar"

"Didn't have breakfast "

"The hotel is within 5 min walk to Westminster Abby and a train stop which makes it great for sightseeing. "

"Room was very comfortable, with air conditioning that actually worked! Breakfast was good value; normal price being £15 special offer for £10. Check in was very good, owing to sufficient, helpful staff being on duty."

"The staff was very helpful and moved our family to a larger room, which was very comfortable. The location by the Thames river was excellent as well."

" Lean, ideal position "

"Didn't sleep very well, room temperature was very hard to maintain at a comfortable level, water glasses on table in level 1 restaraunt were dirty althought the food for dinner and breakfast was very very good."