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"Great location but rooms are small and need updating Good parking and staff "

"Great setup. Pullouts didn’t have bedding at first but staff was very responsive"

"The breakfast was excellent, wide range of food, ordered an omelette that was delivered to our table hot and packed with ingredients. We were let down by the room, could hear passing cars, and faulty air conditioning and bath plug. Was in Birmingham for a convention in The Vox, so only had a 5 minute walk around the lake. Reception and Resturant Staff were friendly and welcoming. "

"Great location near Birmingham airport & the NEC. Good dining options and plenty of free parking space. "

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"Very close to city centre. Limited parking with an adjacent public car park. "

"There was so much construction and noise all day. The car park was £5 daily but no spaces available. We had no hot water in the room for the stay and no alternative room was available "

"Clean room nice staff"

"Gym / Spa not included. Bed was lumpy. Lounge music at dinner was too loud and had adverts. No PAT testing undertaken on any appliances in room, some emergency lights were requiring servicing. Dinner was ok - steak swimming in blood, broccoli had salt added, and skin on fries were no skin on as well as solid overly salted. "