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"The bedroom floor hadn’t been hoovered and was very dirty, I checked in really late after a cancelled flight so just ignored it. The bathroom also had no moisturiser in the container which was annoying. Otherwise it’s a great hotel. The staff at check in and check out were friendly and attentive. The breakfast was fantastic. A great selection for vegans and also if you need gluten free. I’ve stayed before and would stay again. "

"clean room"

"Very good location to airport but the hotel is tired and run down"

"Good place to stay and very convenient to train stations."

"Ok nothing great"

"Clean room with all amenities working. Friendly check in staff. Breakfast was included and ticked all the boxes, it even had a nice touch of offering a hurry bag for your pastries. The down side was the £4 shuttle charge each way. I would have been nice to know this before booking. "

"Best nights sleep in s hotel for ages. Lovely pillows 👍"

"The Wi-Fi was really bad."

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."