Outdoor spa tub

Reviews of Archway Motel & Chalets

3 out of 5
Archway Motel & Chalets
64 Hedditch Street, Wanaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 293 reviews" "
Rating 8 - Good. 113 out of 293 reviews" "
Rating 6 - Okay. 33 out of 293 reviews" "
Rating 4 - Poor. 7 out of 293 reviews" "
Rating 2 - Terrible. 2 out of 293 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mark the host has been very kind, welcoming and helpful from the start. He gave us some sincere recommendations of the area. We have enjoyed our time at Wanaka very much. We left behind some belongings in our room after check-out and we were able to go back to retrieve them with no issues. Sorry for the trouble and thank you Mark!
Stayed 1 night in Apr 2024

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the managers to be very friendly and helpful. My unit was very clean and well equipped. Absolutely loved the stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great washing facilities, friendly staff. Really enjoyed our stay and would return.

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities
The room is newly decorated and is spacious. The environment of the motel is comfortable and the hosts are very friendly and nice
Stayed 1 night in Mar 2024

6/10 Okay

Wade

Travelled with family
Liked: Cleanliness, staff & service
Noisy !! Paper thin walls - woken at 5.25 a.m hearing the neighbours through the wall. Water pressure pathetic in “peak” times. Wouldn’t stay again @ $315 per night.
Stayed 1 night in Feb 2024
Response from Mark. on 1 Mar 2024
Hi Wade. We are sorry to hear your experience wasn't up to your expectations. Sadly the older style Kiwi Motels weren't constructed with current building code sound-proofing in mind. Of course it would have been nice for the guests next door to have been more considerate.All of Wanaka's infrastructure is struggling under intense visitor numbers,so the owners are upgrading all services to the property (as you would have seen under way). I try not to fill our hot tubs during peak hours .Pricing in our busy resort town is dictated by economics rules 101.High demand and shortage of supply is affecting all aspects of accommodation pricing(particularly smaller studio units).Over the last month especially, there have been nights when there are no beds available in the whole region,so prices move upwards everywhere. We do have newer build chalets on the property which may be more to your liking. We hope you enjoyed your time in Wanaka. Regards, Jacqui and Mark.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful & friendly. We were overjoyed with our stay & loved the little kitchen & microwave Ove.
Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big enough for two people, clean, easy walk to city centre, quiet location.
Stayed 4 nights in Feb 2024

10/10 Excellent

Adelyn

Travelled with family
Perfect spot in Wānaka. Very close to restaurants and sites. The property managers were so friendly and helpful. Would definitely stay again! Great amenities to cook your own meals and had laundry facilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

tod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has been completely redone with a lot of thought put into guest comfort. Although some things were somewhat basic, overall it was a comfortable and quiet place to stay. It was a 5 minute walk to the main area of town and 10 minutes to the lake. It was nice to walk to town instead of trying to find parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Ning, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely stay in wanaka, walkable distance to wanaka town center, which is close to the lake beach, shopping and dinning. The property owner was very friendly and give us a short introduction to the fun things to do in wanaka. The room is very clean and in good condition.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Renetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quite large w/ queen and single, and a kitchen - staff were very nice and friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

LEISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from town in a quiet street. Room was clean and well maintained. Highly recommend
Stayed 1 night in Nov 2023

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bridgit on 1 Dec 2023
Thank you Ann glad you are enjoying your stayWarm regardsBridgit

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in October 2023. Rooms good, have been recently updated with nicer bathroom etc. still a few bits and pieces need to polished but good compared to other places in NZ. Location is good easy to walk to Lake.

10/10 Excellent

Ridzuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and tidy. Easily walkable to town area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. Motel was nice and clean. We would stay again
Stayed 1 night in Oct 2023
Response from JacnMark on 28 Oct 2023
Hi Sally. Thanks for taking the time to review your stay with us. We are glad you enjoyed your stay in Wanaka and would love to see you here again. Thanks for leaving the room nice and tidy! Safe travels. Warm regards, Jacqui and Mark.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel for a family
The staff were very friendly and the unit was very spacious. The location is very close to the town center
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owners, great room, close to downtown.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A nice reprieve from the cbd. Easy check in and out, very clean and quiet
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel stay in NZ! Newest hotel room during entire stay. AC that actually worked and worked well. Staff was very pleasant and friendly, the gentleman even wrote down several restaurants that he recommended. I would recommend to stay here if going to see Lake Hawea, northern park of Lake Wanaka, or blue pools. Not much between Wanaka and Haast. I would stay here again and plan to in the future.
Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Being able to wash and dry clothes. Managers very nice
Stayed 1 night in May 2023

10/10 Excellent

Hilal

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We got the single room family apartment. It was heaps better than I expected. I’ll definitely stay there again.
Stayed 1 night in May 2023

8/10 Good

Nella

Stayed 1 night in Mar 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and well-appointed
Stayed 1 night in Mar 2023

10/10 Excellent

Teresa, Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Easy walk to the restaurant area. Clean rooms and friendly staff.
Stayed 1 night in Mar 2023

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in Wanaka
We stayed here for one night on our way to Franz Josef. I wish we had more time to spend in Wanaka. The Motel was clean and just as described on the booking site. Free parking right next to our room. Easy walk to town and restaurants. Owners were very friendly and very welcoming.
Stayed 1 night in Jan 2023

10/10 Excellent

Janitha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay !! Wonderful staff ,very convenient,we were late to check in but the receptionist was very kind several times when I rang them,worth staying there !! Everything was super clean and beyond our expectations!!It was a wonderful night !!
Stayed 1 night in Feb 2023

4/10 Poor

Andrew

Stayed 2 nights in Jan 2023
Response from Mark. on 2 Dec 2023
Hi Andrew. Thanks for taking the time to review your stay. Judging by the score, it seems there may be some issues we need to address. We would love to know what needs improved for the future. You could email us directly at stay@archwaymotels.co.nz if you wish to give us some details.. Regards, Jacqui and Mark.

10/10 Excellent

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, best shower, proximal to CBD, great view
Stayed 1 night in Jan 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay in Wanaka
We had a lovely time staying here. The place was really clean, and the host Q’s very helpful with identifying restaurants. The cedar hot pools were the highlight for us! (Well worth the extra $15 per person to reserve.) we would stay there again.
Stayed 1 night in Dec 2022

10/10 Excellent

John Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Apple

Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, large and modern bathroom and kitchen. Loved the bed mattress warming blanket. Easy to find and private accommodation. Host was friendly and gracious.
Stayed 1 night in Oct 2022

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely host. Room was small but cosy and clean. Renovated bathroom but water pressure is low. Lovely garden.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for families
We had a wonderful stay at this hotel in Wanaka. Great amenities, well maintained and comfortable rooms, play area for kids onsite, and close to the main town
Stayed 2 nights in Oct 2022

10/10 Excellent

Sahil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good at Motel
Stayed 1 night in Sep 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Debbie, Mt Lawley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside of town but easy to walk, friendly, good facilities and great hot tub
Stayed 7 nights in Jul 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Ansilea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was fantastic. We were very impressed.
Stayed 1 night in Jul 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to town , enough space to park car , Lovley staff happy to help where they could . Definitely worth the stay .
Stayed 3 nights in May 2022

10/10 Excellent

Martyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at Archway Chalets
Stayed 6 nights in Apr 2022

10/10 Excellent

Grant

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022