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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property
Lakefront hotel with 24-hour fitness centre and sauna

Choose dates to view prices

Holiday Inn Queenstown Frankton Road offers stunning natural scenery. Relax in the sauna or spa tub, enjoy meals with a view at Seasons Restaurant + Bar, or borrow complimentary bikes to visit Kiwi and Birdlife Park. The staff consistently earns praise for exceptional service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • 24/7 front desk
  • Gym
The current price is NZ$267
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, Multiple Beds, Lake View

View from room

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

View from room

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
594 Frankton Road, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 4 min drive - 3.7 km
  • Queenstown Mall - 5 min drive - 4.1 km
  • TSS Earnslaw Steamship - 5 min drive - 4.1 km
  • Skyline Queenstown - 5 min drive - 4.4 km
  • Kiwi and Birdlife Park - 5 min drive - 4.4 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 10 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬5 min drive
  • ‪Speight's Ale House - ‬5 min drive
  • ‪Boatshed Café - ‬3 min drive
  • ‪Sherwood Restaurant - ‬3 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

Upscale hotel near Queenstown Mall
Located close to Queenstown Arts Centre and Underwater Observatory, Holiday Inn Queenstown Frankton Road by IHG provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
  • Multilingual staff, a porter/bellboy and a 24-hour front desk
  • Luggage storage, a computer station and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (NZD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 30 per person
  • Uncovered self-parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road by IHG?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road by IHG on 6 Dec 2025 start from NZ$267.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Queenstown Frankton Road by IHG?

Self-parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road by IHG?

Checkout is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of Queenstown Arts Centre, Queenstown Mall and Underwater Observatory. Kiwi and Birdlife Park and Skyline Queenstown are also within 3 mi (5 km).

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Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1005 reviews
Rating 8 - Good. 385 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Primrose

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 3 nights in Oct 2025

6/10 Okay

Marilyn

need transport to go anywhere?
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room with a comfortable bed and a great view.
Stayed 2 nights in Mar 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the breakfasts and the gym (although small).
Stayed 2 nights in Mar 2025

10/10 Excellent

IAN

Lakeland views ,smart modern accomodation ,onsite parking and top notch service
Stayed 1 night in Dec 2024

10/10 Excellent

Jaycil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Great staff and fantastic location
Stayed 4 nights in Jul 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Mele Tonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent accommodation
Stayed 1 night in Aug 2023

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 11 nights in Feb 2024

6/10 Okay

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Its was expensive for small place.
Stayed 6 nights in Jan 2025

8/10 Good

Happy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overnight

Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024

8/10 Good

Jose Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, good breakfast and the staff are friendly and kind. It would be nice it they can upgrade the TV, like connect to Wifi so kids can enjoy while parents are busy with some paper works.
Stayed 3 nights in Sep 2022

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.

10/10 Excellent

Cemile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay!

The location is wonderful because you wake up to peaceful lake views and mountains right outside your window. The rooms are spotlessly clean. It's super easy to jump into town on the local bus right outside the hotel or go to other destinations. Personally, I liked it better than staying right in the center. It was much more enjoyable and vacation-like. You got the best of both worlds and a hot tub.
Stayed 3 nights in May 2024

10/10 Excellent

Praneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Loved it
Stayed 2 nights in Aug 2022

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the lake. Very clean and tidy rooms comfortable bed. Only problem was we had to wait for breakfast some dishes were not ready or refilled on time. And yes you have to pay $20 for parking per night which i feel was expensive beside that we had a lovely stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

CHIH CHENG

Liked: Amenities
Good
Stayed 4 nights in Feb 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price for room and breakfast

I spent 3 nights in a standard room. There was a comfortable bed, AC and small fridge and microwave. It is across from a bus stop with a bus every 15 mins. The hotel has ample parking. Breakfast was very good both hot and cold with lovely view of lakes and mountains. The rooms are in two storey blocks, some with balcony but not all with lake view.
Stayed 3 nights in Feb 2024

2/10 Terrible

lewis

Door lock broken, sprung a $20 parking fee on us, told us buffet breakfast was $25 a head but didn’t mention prebooking required then wanted $32 a head!
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes everything except the size of the rooms.
Stayed 5 nights in Apr 2023

8/10 Good

Vijay

Liked: Cleanliness, staff & service, amenities
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
Stayed 2 nights in Jan 2025

6/10 Okay

ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor parking. Leaking cistern.
Stayed 2 nights in Oct 2022