See all properties

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is NZ$163
includes taxes & fees
14 Oct - 15 Oct
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed - double
2 bedrooms
Hairdryer
  • 19 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Deluxe Room, 2 Queen Beds, Kitchenette
North Vancouver Hotel
Parking included
Free WiFi
Air conditioning
Parking available
8.2 out of 10, Very good, (1061)
The price is NZ$202
includes taxes & fees
8 Oct - 9 Oct
North Vancouver Hotel

About the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive
  • Vancouver Aquarium - 8 min drive
  • Canada Place Cruise Ship Terminal - 8 min drive
  • Canada Place - 9 min drive
  • Vancouver Waterfront - 10 min drive

Getting around

  • Vancouver Waterfront Station - 19 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 14 Oct 2024 start from NZ$162.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1004 reviews" "
Rating 8 - Good. 368 out of 1004 reviews" "
Rating 6 - Okay. 130 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a beautiful area of Vancouver.
Stayed 1 night in Aug 2024

8/10 Good

Cassidy

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept, clean, and friendly no frills motel that is convenient to local shopping and numerous restaurants, the ferries at Horseshoe Bay and the highway to Whistler. We stayed here in order to catch an early morning ferry without worrying about the bridge traffic making us late. There is also a little breakfast/lunch restaurant on site with excellent food.
Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Good and clean, but shower didn’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean motel! Friendly staff!!
Stayed 2 nights in Sep 2024

6/10 Okay

Ray

Low sitting toilet not user friendly. Too low
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

I Chun

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The good: Check in was easy Bed was comfortable Frig and microwave worked The bad: Broken toilet Dirty carpet Leaky faucet Hole in shower head Tissues were all wet In conclusion- this place just patches things up without really fixing it. However, if you just need a place to sleep and can ignore all the bad - it is doable. It’s really close to Capilano bridge. Nothing else is really nearby either.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna, Safety Bay

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds clean quiet
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service
The property was a lot further from the area that I wanted to see so longer and more difficult transportation. Only one place to eat which was expensive and not very good.
Stayed 1 night in Sep 2024

6/10 Okay

Nemir, Richmond Hill

Travelled with family
Disliked: Amenities
it is more like a Motel than a hotel but property is clean
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service
Car window was smashed in parking lot. Cameras on building but police said hotel had no recording.
Stayed 1 night in Sep 2024

6/10 Okay

June

Disliked: Amenities
Room large. Quiet. Bed comfy. However it’s an old building and it shows. Door handle stuck in the unlock position and bathroom light over sink didn’t work. Just hummed reported to staff so I’m sure they will fix it. Good Place for overnight.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful area, bus transportaion was a 30 second walk away, very clean, staff members were very nice, checkin was easy peasy same with check out. Minor issue with bathroom lights not working, apart from that everything was great. We were very relaxed there and the restaurant was a tad pricey, but the food was very good (breakfast). Nice pool, we didn't use it but kept up very well. Thx
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Beds were very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Tamarha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and property was clean. I'd go back.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean quiet rooms. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024