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EXchange Hotel Vancouver

Photo gallery for EXchange Hotel Vancouver

Featured image
Terrace/patio
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated

Overview of EXchange Hotel Vancouver

EXchange Hotel Vancouver

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
475 Howe Street, Vancouver, BC, V6B 2B3

Explore the area

  • Popular LocationVancouver Waterfront4 min walk
  • Popular LocationCanada Place6 min walk
  • Popular LocationRobson Street8 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

Choose dates to view prices

About this area

Vancouver

EXchange Hotel Vancouver is located in Downtown Vancouver, a neighbourhood in Vancouver, and is in the business district and near the beach. Vancouver Art Gallery and Queen Elizabeth Theatre are cultural highlights, and some of the area's popular attractions include Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Harbour Centre - 4 min walk
  • Vancouver Waterfront - 4 min walk
  • Canada Place - 6 min walk
  • Vancouver Convention Centre - 7 min walk
  • Robson Street - 8 min walk

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver International Airport (YVR) - 18 min drive

Restaurants

  • Hydra Estiatorio — 1 min walk
  • Gyoza Bar - 2 min walk
  • Urban Sushi - 3 min walk
  • Kita no Donburi - 3 min walk
  • Bentall 5 - 3 min walk

About this property

EXchange Hotel Vancouver

4-star Vancouver hotel in Downtown Vancouver, walk to Vancouver Waterfront
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and a meeting room. All 202 individually decorated rooms feature free WiFi and tablet computers. Guests can enjoy heated floor (bathroom), and other standard amenities include room service, premium bedding and Smart TVs. Housekeeping is available on request.
EXchange Hotel Vancouver offers 202 forms of air-conditioned accommodation with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • Secured covered self parking on site (CAD 38 per day)
  • Valet parking on site (CAD 48 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: CAD 25-50 for adults and CAD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Premium channels
  • Tablet computer

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of 1 night + taxes to guarantee your reservation 3 days prior to your arrival. Your payment card will not be charged until the day of check-out.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night
Dogs and cats welcome
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 25 and CAD 50 for adults, and CAD 15 and CAD 30 for children (approximately)
  • Covered self-parking fee: CAD 38 per day
  • Valet parking fee: CAD 48 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1177 out of 1762 reviews
5 - Excellent 67%
Rating 4 - Good. 419 out of 1762 reviews
4 - Good 24%
Rating 3 - Okay. 95 out of 1762 reviews
3 - Okay 5%
Rating 2 - Poor. 41 out of 1762 reviews
2 - Poor 2%
Rating 1 - Terrible. 30 out of 1762 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bar downstairs.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 1 night in Jan 2022

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Poor air quality
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. The location was great for my purposes. I felt the linen was not as clean as could have been, but only minor issue.
Stayed 4 nights in Jan 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in the heart of downtown Vancouver. Good underground parking. The front desk person checking me in gave me the incorrect room/key combination. When I raised it to their attention, they offered me either room depending on my preference. The gent that greets and takes vehicle info for parking is a far and away their most accommodating and pleasant representative. All in all it’s a good value and I will return.
Stayed 1 night in Jan 2022