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Featured image
Indoor pool
LCD TV, video game console, DVD player, pay-per-view films
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
1,496 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationGranville Street4 min walk
Popular LocationVancouver Art Gallery4 min walk
Popular LocationOrpheum Theater6 min walk
AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

Choose dates to view prices

  • Room, 1 King Bed (Sutton)

    4.7/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Grand Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 4
    More detailsGrand Suite, 1 King Bed
  • Premium Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsPremium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsRoom, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Vancouver

The Sutton Place Hotel - Vancouver is located near the beach and in an area with good shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and travellers looking to shop may want to visit Robson Street and Granville Street. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking. Our guests appreciate the hotel's central location.
Visit our Vancouver travel guide
View map
Popular Location

What's nearby

  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Art Gallery - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Orpheum Theater - 6 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive

Restaurants

  • Milltown Bar & Grill - 14 min drive
  • Boson Coffee - 15 min drive
  • Sea Harbour Seafood restaurant - 16 min drive
  • Richmond Night Market - 16 min drive
  • Japadog - 16 min drive

About this property

The Sutton Place Hotel - Vancouver

Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 397 rooms offer WiFi, 24-hour room service and LCD TVs with digital channels. Guests will also find wired Internet (surcharge), DVD players and minibars. Housekeeping is available on request.
The Sutton Place Hotel - Vancouver offers 397 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with digital channels, video game consoles and pay-per-view films. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

  • Self parking: CAD 38.00 per night
  • Electric car charging station
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • LCD TV
  • Films for purchase
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 4:00 PM and anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40, per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 38.00 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sutton Place Hotel Vancouver
Sutton Place Hotel
Sutton Place Vancouver

Frequently asked questions

Can I cancel my reservation for free at The Sutton Place Hotel - Vancouver and receive a full refund?
Yes, The Sutton Place Hotel - Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel - Vancouver cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay.
How much is parking at The Sutton Place Hotel - Vancouver?
Self-parking is available for CAD 38.00 per night.
What time is check-in at The Sutton Place Hotel - Vancouver?
Check-in is from 4:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in Downtown Vancouver, this luxury hotel is steps away from Robson Square and Robson Street. Granville Street and Vancouver Art Gallery are also within 5 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 6 minutes.

Guest reviews

Overall score and ratings for The Sutton Place Hotel - Vancouver

4.4
Excellent
5 - Excellent
856
4 - Good
447
3 - Okay
132
2 - Mediocre
49
1 - Poor
12
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful entrance, very clean nice rooms. Would happily return and recommend to friends and family, actually everyone!

Stayed 2 nights in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Other than the wifi charges everything was perfect

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was the perfect location to shopping and our favourite restaurants, Also a beautiful walk to the ocean , awesome pool ! Social distancing wasn’t a problem - Unfortunately we did not get the staycation deal , we must have missed the memo,🤔☹️ Maybe next time !

Stayed 2 nights in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great experience are first time in Vancouver for holidays. In the best location for walking everywhere and close to Stanley park!!

    Stayed 2 nights in Jul 2020