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Reviews

4.4 / 5Excellent
4,290 reviews

Amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Granville Street
    4 min walk
  • Popular Location
    Vancouver Art Gallery
    4 min walk
  • Popular Location
    Orpheum Theater
    6 min walk
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed (Sutton)

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Premium Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 2 Queen Beds (Sutton)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

Vancouver

In the city centre and near a metro station, The Sutton Place Hotel - Vancouver is in an area with good shopping. Robson Street and Granville Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Vancouver Waterfront and Stanley Park. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Burrard Station is 6 minutes by foot and Vancouver City Center Station is 6 minutes.

Visit our Vancouver travel guide
Popular Location

What's nearby

  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Art Gallery - 4 min walk
  • Orpheum Theater - 6 min walk
  • Vancouver Convention Centre - 14 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive

About this property

The Sutton Place Hotel - Vancouver

Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 397 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and LCD TVs with digital channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and DVD players.
The Sutton Place Hotel - Vancouver offers 397 forms of air-conditioned accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with digital channels, video game consoles and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, in-room massages and hypo-allergenic bedding can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: WiFi (CAD 15 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

Self parking: CAD 48.00 per night
Valet parking: CAD 48.00 per day
Electric car charging station
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: CAD 5-30 for adults and CAD 6-30 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave (on request)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
French

Business services

Business centre
Meeting rooms
Conference space

Spa

Ayurvedic treatments
Body treatments
Facials
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Assistive listening devices available
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer (on request)

Entertainment

digital channels
DVD player
LCD TV
pay films
video game console

Food and drink

Coffee/tea maker
Microwave (on request)
Minibar

More

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Slippers
Turndown service

Policies

Check-in

Check-in between 4:00 PM - 5:00 AM
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Pets

  • Pets are allowed for an extra charge of CAD 40, per accommodation, per stay, plus a deposit of CAD 40.00 per stay.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, and CAD 6 and CAD 30 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 48.00 per night (in/out privileges)
  • Valet parking fee: CAD 48.00 per day (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sutton Place Hotel Vancouver
  • Sutton Place Hotel
  • Sutton Place Vancouver
4.4

Excellent

5 - Excellent
2,436
4 - Good
1,315
3 - Okay
369
2 - Mediocre
137
1 - Poor
33
4.5
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location in Vancouver close to everything Nice to have a steam room available.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I've stayed at the Sutton previously and have enjoyed it every time, the location, amenities, staff are all really good. You never know when you might bump into a celebrity when staying at the Sutton.

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Parking staff were awesome, they did great job... Because of snow storm I brought my large truck.. staff took great care of my truck 👍

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very attentive, flexible, and thoughtful staff at all levels

Stayed 2 nights in Jan. 2020

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