Tulum Airport Hotels from NZ$58 (TUY)

"Staff is very "

"It was a great stay! The only thing was waiting for breakfast. It was a very long line, but it was good!"

"Nice older resort. "

"The vibe was holistic & relaxed. Our hut was clean and exactly like the picture. Staff were friendly and went out of their way to be helpful. I would totally recommend Art Village/Playa Papaya Project and will stay here again."

"The staff was amazing! Each day you were greeted with a big smile and told to enjoy your day! Each night you were greeted with an even bigger smile and wanted to know about all your adventures. Rooms were very clean and comfortable! We are sad to leave as we met so many people at the hotel (staff) and around the town that became like family! Shedding a little tear as we drive to the airport, it’s not goodbye it’s see you later ❤️"

"We loved this hotel and would definitely come back. Daily breakfast was included, the room was beautiful and spacious, and the staff was super friendly and helpful. You also can park your car for free in the underground parking garage. The only deterrents were that the walls seem thin and you can sometimes hear other guests, and the hotel plays very loud club beat music in the restaurant/pool area starting at 8:30 a.m. and lasting all day. Otherwise it was wonderful, and we will definitely return. "

"Everything about this place is beautiful "

"I cannot say enough wonderful things about this little hidden gem of a hotel. The ambience is magical, the food is extraordinary, and the staff is wonderful. They truly did everything to make our stay fantastic. We stayed in the Orchid Room, which is a simple studio suite that has an amazing charm to it. The structure is almost a polished concrete "igloo", with smooth flowing curved lines. This is built directly into and around the trees which form the center open plaza of the hotel. The suite opens onto a private patio deck that overlooks this plaza and the swim-up pool/bar and restaurant below. You can enjoy a drink or meal as beautiful birds light on the trees in the open air. We tried multiple items on the menu over five days. Every single dish was fantastic. The continental breakfast with yogurt and fresh fruit was fabulous. The Huevos Rancheros, Salmon, and Risotto were all excellent as well. All this is enough. But the thing most special about Orchid House is the staff. Antonio, Jose, Luis, and especially the manager Frank (Frank deserves a special mention) were superbly hospitable and made our stay everything it could be. Housekeeping was special, to say the least. We were celebrating a birthday and anniversary, and every day we would return from our travels to find the room decorated celebrating the event with creative bath towel designs; swans, rose petals, candles, and congratulatory messages. You're just not gonna get this kind of special service in a chain."

"Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel."