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"Great location in the heart of the old quarter. Fantastic rooms, breakfast and infinity pool"

"Great hotel in a great location. Staff are so polite and professionals. Sarah is the best. "

"Clean room and good breakfast"

"Very good value for money, central location but limited onsite facilities for a 4* hotel "

"Good place stay. Just be aware of the 5% fee for credit cards."

"Clean property, exceptional staff, wonderful food! Would highly recommend!"

"We stayed in different hotels during our stay in Vietnam and this one was one of our best. The room is not the biggest but everything is there, whatever you need. It's comfortable and the design is amazing. It feels really welcoming. We got an upgraded room with a big window. The staff is very nice and helpful. They really did the best to make our stay great. Highly recommended!"

"This property is a hidden gem! The staff is excellent and extremely attentive. It was raining out and they accompanied each member in our group with an umbrella to our van. The rooms were very clean. The rooftop bar was the perfect vibe with superb drinks, delicious food, along with a phenomenal view. There is an infinity pool as well. The spa was very relaxing and professional. 1.5 hour massage for USD35. Finally it is a great location in old city. Plenty of bars and restaurants nearby. Highly recommend Hanoi House for drinks. "

"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"