Thorpe Bay Hotels, Southend-on-Sea

"Rooms whilst clean, not updated since the 90’s."

"Room clean and tidy, "

"Clean basic room. Walls are thin and the shower pressure is very slow. The room was clean with kettle, iron, hairdryer and tv. Good value for the price"

"Excellent service at the IHG Holiday Inn. Room was clean. The staff were friendly and welcoming. Breakfast was English and delicious."

"The spa and hotel operate as separate businesses, which means charges cannot be added to the hotel room bill. Unfortunately, this was not explained to us at check-in. While at the spa, we ordered a few drinks and I did not have my card with me. Instead of offering a convenient solution, the staff advised me to get changed, return to my room to collect my card, and then come back to settle the bill. It was an extremely disappointing and inconvenient experience."

"Great breakfast, very friendly staff "

"Just one small disappointment - we were looking forward to spending the end of our last evening in the bar. Closing time of 10:30 was on the paperwork given to us at check-in but bar actually shut at 09:50. There were other customers there so not sure of the reason."

"A clean and well maintained room. The staff were always helpful and the breakfast choices were top notch."

"Not enough plug sockets Not really spacious especially if in a wheelchair"