Surprise Original Townsite Hotels, Phoenix

"Hotel was excellent!"

"Good "

"Nothing additional to add."

"Front desk was very nice"

"Absolutely love this hotel every time I stay... this is my #1 go to whether traveling solo, with friends/family, or with the kiddos in tow. :) Beautiful property that makes me feel as though I am in another country staying in some villas built into the mountain side. <3 "

"I wanted to write a review to help balance out some of the negative comments about the construction and to give a clearer picture of my personal experience. Yes, the hotel is currently undergoing construction, and yes, the rooms could use an update—but I still found the property to be really lovely. The pool area and gym were fantastic, and the construction never interrupted my sleep or overall comfort. While dining options were a bit more limited, I ate at the restaurant by the pool and had a great meal. I also took two fitness classes at the gym, both of which I thoroughly enjoyed. If you're looking for a picture-perfect resort experience, it might be best to wait until after construction is complete. But if you're open to enjoying a beautiful property at a discounted rate—with some construction nearby—I highly recommend staying here. Bonus: because of the ongoing renovations, nothing felt crowded. I had entire pools to myself, the water was warm, and the overall atmosphere was quiet, calm, and relaxing."

"Nice and clean room, also pretty spacious for 2 guest. Awesome pool with good music and nice lights. Really lay back and chill place that I would definitely stay at again!"

"Very clean"

"Clean, air conditioning worked well. Comfortable bed. Broken drawer in kitchen that needs repaired. "