Surprise Original Townsite Hotels, Phoenix

"The room was excellent and clean. Tidied up every day I was there. The only thing is the foyer to the elevators was always dark. Plus, Expedia did not update the news that the bar would be closed for the time I was there. But that is not on the hotel. Overall, it was a good stay."

"The staff was very nice and the room was really nice"

"The check in process was amazing. The food at restaurant was great.! The bar and staff were incredible at making drinks. The security was professional and the location was close to most events downtown. We will be back "

"Yes"

"Hotel was excellent!"

"Good "

"Nothing additional to add."

"Front desk was very nice"

"I wanted to write a review to help balance out some of the negative comments about the construction and to give a clearer picture of my personal experience. Yes, the hotel is currently undergoing construction, and yes, the rooms could use an update—but I still found the property to be really lovely. The pool area and gym were fantastic, and the construction never interrupted my sleep or overall comfort. While dining options were a bit more limited, I ate at the restaurant by the pool and had a great meal. I also took two fitness classes at the gym, both of which I thoroughly enjoyed. If you're looking for a picture-perfect resort experience, it might be best to wait until after construction is complete. But if you're open to enjoying a beautiful property at a discounted rate—with some construction nearby—I highly recommend staying here. Bonus: because of the ongoing renovations, nothing felt crowded. I had entire pools to myself, the water was warm, and the overall atmosphere was quiet, calm, and relaxing."