You can. We realise even the best-laid plans can fail, so we’re happy to help if you need to make changes to your Surprise holiday package. You may be able to cancel or amend your itinerary for free if you’ve booked in the last 24 hours. Your hotel, airline or car rental company may charge you a fee if you booked more than 24 hours ago. Have a look at our Customer Service Portal
for further information. Also, be sure to check your itinerary for the finer details on change fees.