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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center

Choose dates to view prices

Located near Surprise Stadium, Days Inn & Suites by Wyndham Surprise offers a warm welcome with to-go breakfast and in-room WiFi. Unwind in the indoor or outdoor pool, tackle work at the business center, and enjoy helpful staff that previous guests rave about.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly
The current price is NZ$177
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Digital channels
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
12477 West Bell Road, Surprise, AZ, 85378

What's nearby

  • Surprise Stadium - 6 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.2 km
  • Luke Air Force Base - 14 min drive - 14.6 km
  • State Farm Stadium - 17 min drive - 18.8 km
  • Desert Diamond Arena - 18 min drive - 18.4 km

Getting around

  • Sky Harbor International Airport (PHX) - 47 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Circle K - ‬3 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel near Surprise Stadium
Located close to Uptown Alley and Banner Del E Webb Medical Center, Garner Hotel Phoenix Northwest – Surprise by IHG provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Smoke-free property, a computer station and a vending machine
  • A TV in reception, a 24-hour front desk and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch Smart TVs with premium channels
  • Housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on 13 Nov 2025 start from NZ$176.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garner Hotel Phoenix Northwest – Surprise by IHG pet-friendly?

Yes, Garner Hotel Phoenix Northwest – Surprise by IHG allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Garner Hotel Phoenix Northwest – Surprise by IHG?

Self-parking is free at this property.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garner Hotel Phoenix Northwest – Surprise by IHG?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Garner Hotel Phoenix Northwest – Surprise by IHG located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Banner Del E Webb Medical Center, Surprise Stadium and Uptown Alley. Peoria Sports Complex and Arizona Broadway Theatre are also within 9 mi (15 km).

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Reviews

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 134 out of 192 reviews
Rating 8 - Good. 36 out of 192 reviews
Rating 6 - Okay. 12 out of 192 reviews
Rating 4 - Poor. 4 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

Reviews

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynda provided exceptional service during our stay, will definitely be staying here again.
Stayed 1 night in Oct 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly attentive staff, parking, air conditioning
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows are the most comfortable I have ever had … better than home. Rooms are nice and it was quiet. Was a great value. Was convenient to my visit in Sun City West.
Stayed 1 night in Oct 2025

10/10 Excellent

Dai

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

shawnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this place is great.

Great place service is great. Always feel like im home when im there.
Stayed 1 night in Jun 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Room was much more spacious than I thought it would be for the price. Staff was very friendly with making sure we were accommodated and taken care of. Free breakfast and cookies is always a plus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Staff very helpful. Simplistic rooms but comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my visit easy very friendly
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Trip

Very comfortable beds. Staff was warm and friendly. Only thing I would say to make it better is they could have run a vacuum over the main stairs. But, overall, I would stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked at 3 rooms, all were dirty including intimate hairs in the bathroom. Hallways smelled, carpets were stained.
Stayed 8 nights in Sep 2025

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
All great 🙌
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very quiet neighborhood. Exactly what we were looking for!
Stayed 3 nights in Mar 2025

8/10 Good

marvin

Liked: Cleanliness, staff & service
I was surprised that I didn’t get room service in the three days I stayed there
Stayed 3 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than our stay in 2023!! They have really cleaned it up!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being in this location. It’s very convenient and popular.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The employee Jesse was so amazing ! And he helped me with everything I needed and was very polite and respectful and never turned his head when I needed anything . And very resourceful with helping me learn the area I was in
Stayed 3 nights in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

My short stay was very good for a last minute booking. The room was clean but some of the furnishings were a little tired. Everything DID work which indicates a solud maintenance program. Lobby and common areas were clean and straightened up. Breakfast was good with hot offerings to include scrambled eggs, sausage patties, oatmeal and waffles. Definitely good value for the money.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice Surprise

In terms of room size, comfort, cleanliness, and decor, this property was a real bargain. It’s not near anything to do around so that could be a problem for travelers for a way to pass the time
Stayed 1 night in Jun 2025

10/10 Excellent

Lakeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in. Wonderful rooms. Could use a mini fridge.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

8/10 Good

James

Everything was fine
Stayed 2 nights in Feb 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Clean, nice breakfast, staff friendly, but need sound defining between the rooms and hallways. Experienced 2 different people extremely loud and could hear arguments from hallway and neighboring room. A bit uncomfortable to experience.
Stayed 3 nights in Mar 2025