Search Castles in West Phoenix

"The lobby building where we stayed was very nice. Well appointed. Renovated. Quiet. Nice grounds for kids to play. Water park was fun for all ages. Food was good. Nice bar. Staff in restaurant were really busy and could have used extra help, although it was Easter weekend so very busy at the hotel."

"The hotel/extended stay was amazing. I had the two bedroom apartment and I was not disappointed. The kitchen was fully stocked. The rugs sheds. The floor was dusty. The patio had ashes and cigarettes. The housekeeping manager was very nice as I ran into her in the hallway, she showed me around the pool and fitness area because I was lost and she was very useful when I needed extra towels during my stay. The residents were kind and fun to chill with. Overall, the place was great and I will definitely stay here again. I have very few suggestions: 1) They do not have a bellhops but have luggage carts to use on your own. You will need to return the carts you use but most people don't. Having a part-time bellhopper would be beneficial. 2) Towels for the pool should be easily accessible around the pool area. 3) They need a market or food around the pool. It will enhance the vibe. The surrounding areas have a lot of unhoused people and it can be kind of scary at night even though there are various food options around. 4) Housekeeping should not be an extra charge when you are staying for 3 plus days. "

"Room was clean, but very old and dated. Our tub leaked, there were holes in the walls and we had to go down to get additional things we needed like towels and bedding that we had asked for at checkin and booking. Breakfast was good, the make your own waffles were a hit. The dinning attendant was sweet and wonderful. She was so patient with my kids and had great stories to share! Loved that they had filtered water in the lobby and ice machines. Overall would not stay again. But the location is convenient. "

"great hotel, clean and organized"

"Airport shuttle got a flat and we were on our own to get to the airport. Found out 10 minutes before we were set to go to the airport. I would think the hotel should reimburse us for the Uber fare. Although stressful, the Uber driver got us to the airport in time for us to check our luggage. Thanks Uber."

"Amazing stay with lots to do and very friendly staff. "

"Pros: secured, great location, free snacks, great staff, full fridge and microwave, pool and hot tub. Cons: bedroom was not thoroughly cleaned, can hear everything through the walls. Bathroom door was warped and wouldn’t close properly "

"Awesome! Has everything you need."

"We had a great time. Gabe at the pool was awesome! He is a real go getter. I wish the pool had been warmer, it was a bit cold for me. The vibe was great and loved the DJ music!"