Whoever is on duty in the morning needs firing !!@@ just had to open the doors myself, noone on the desk and was going to miss my taxi to the airport . yes 5am but still not on !!!!! disgusting !!!!
I knocked on every door desperately trying to get attention. Finally went round the counter and ooened the security doors with the keys if I broke the door I dont care!!! I nearly missed my flight because of this !!! Disgusting good job i didnt need a taxi from you !!
Clearly someone was asleep or worse !!
If there was an emergency what would someone do ???
Mercure Hotel Berlin City West
A verified traveller stayed at Mercure Hotel Berlin City West
Posted 9 months ago