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"Room was clean and they came in the next day to clean it again. All staff was courteous, including concierge, bell hop, and valet personnel. They upgraded our room for free. Beautiful view of the river. Valet Parking is expensive, $78/night. Although, all parking downtown in Chicago is expensive. Self parking would have been $58 dollars but it was full. "

"GREAT view… like amazing, love the complimentary bottled water, love being close to everything (walking distance), and great coffee! Valet is so expensive, but to be expected for Chicago! Energetic and kind staff! "

"Clean room, friendly staff"

"Staff was so amazing nice and helpfuk"

"Staff was nice and got me on a lower floor which I was extremely grateful for."

"This was our first visit to Chicago. The room was clean and large for the 2 of us. Very inviting. Location was close to 2 major bus routes that took us every where we wanted to go."

"The room was beautiful & perfect & the staff was very welcoming everything was perfect 10/10 highly recommend "

"The room was clean, but basic. The restaurant and food was great. The staff were very helpful and most were friendly. The location was excellent, a safe neighborhood with many restaurants and nice stores including Whole Foods in short walking distance. I'd stay here again. Try eating at Meli and Nancy's Pizza."

"The breakfast menu was good but I was staying all week and I felt a little entrapped to pay for full breakfasts every morning since I stay there the year prior and there was plenty of complimentary items at the buffet that was included to fill me up. The free breakfast item options were pretty thin. I understand the people from the street walk in and just try and take all the free breakfast buffet but sounds like a security problem and not a guest problem. "