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"The staff made it so easy to check in and check out, the room was clean and the breakfast was good. "

"We had an amazing stay at the Hyatt! The staff were incredibly welcoming, the rooms were spotless and comfortable, and every detail made our visit feel special. Great location, great service—highly recommend!"

"The staff were helpful in explaining the free shuttle to Midway airport.The shuttle picks you up at a point outside the third level. There is a sign indicating the correct spot. You have to tell the staff when you want to get taken back to Midway and they tell you what time to come to the lobby "

"My husband and I stayed here for a birthday staycation and it was the best decision. The room was immaculate, the food at Alto was some of the best we’ve had, and the service was top tier! Tangela (whom checked us in) and Anastasia (whom checked us out) were some of the most polite and professional women I’ve encountered in a long time! We are already planning another visit here! "

"I stayed here after nearly all flights out of Chicago were canceled, so I'm sure it was an unexpectedly busy night. But everyone at the hotel--front desk, maintenance, and shuttle drivers--was patient, kind, and helpful. It made a frustrating day and night much easier to handle."

"Front desk was very friendly and professional, they made us feel welcome. The cookies were great! Transporation was provided to and from the airport, which we really appreciated."

"Staff was friendly "

"Clean room nice staff"

"nothing to say about it. was very lovely "