Shirley Hotels, Birmingham

"Breakfast was good. Staff friendly and helpful. "

"Breakfast was all u can but not the best its up to wot you like yourself "

"Bkack mold in the room and shower. Bathroom light was automatic but took hours to turn back off and bathroom door didnt close from the outside so the light would keep you up. Musty smell in the room and no window"

"The hotel is in an excellent location, with easy access for driving and convenient on-site parking. I’d also highly recommend a visit to Pushkar next door—the food was outstanding, and it’s a real bonus that it’s linked to the hotel. The rooms were very comfortable, with cosy beds and modern, clean bathrooms, which made for a pleasant stay overall. My only issue was with the lift, which malfunctioned while we were heading up to the 14th floor. It was a bit of an unsettling experience—certainly not the kind of “thrill ride” you’d expect outside of a theme park. My daughter chose to walk to the room afterward. Although I raised the alarm while inside the lift, I still needed to inform staff once we reached the ground floor. They did arrange for engineering to investigate, but the situation could have been handled more proactively."

"Clean room friendly staff good breakfast"

"Fantastic breakfast buffet"

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "

"Breakfast was phenomenal. It was strange that there was only one robe in the double bedroom and I wish coffee and biscuits were replenished in the room every day. Otherwise, I have nothing negative to say. This was my third stay in this hotel and I love it there every time. "

"Hotel is in desperate need of updating. Rooms and bathrooms are in poor condition. Hallways have visible marks and dents in the walls and carpets. Food is poor in Zest, breakfast is mediocre. "