Shinkaichi Hotels, Kobe

"The hotel has a good location near the subway and other options. Limousine bus has a direct drop off/pick up at the hotel. Everything appeared very clean, and the staff were good and attentive. Self check in and check out. Didn't interact with anybody during those processes. But we did talk to staff at other times and all was good. Very small room, and not enough storage in the room, but it was otherwise functional and comfortable. Air conditioner turned itself off and not turning back on unless you hit the button for various reasons; not sure about all why in some cases. Included breakfast was good and they did open up the dining room up to 10 minutes early which was helpful on our last day when we had a train to catch."

"Very clean and nice room. They do have a Gym downstairs, but it is not included and you must pay extra fee to use it "

"Like how it’s convenient in dontoburi. Plus free laundry and vacuum seal bags "

"Great location with everything you need within walking distance. "

"Location was close to many attractions. Staff was very helpful"

"Great location. Quality in-room dining"

"My partner and I stayed here for 12 nights. The deluxe non-smoking room was small but we made it work. It was clean and the staff was friendly. They spoke some English. We had an issue with our AC in the room and they could not fix it so they moved us to a standard room which was smaller but again, fulfilled our needs. And the refunded the difference. The best thing about the hotel is the location. We are right above a subway station which made transportation very simple. We were also close to Dotonbori, about a 15 minute walk. If we go back to Osaka, I would definitely stay at this hotel again."

"We stayed in a Luxury Corner King room and were not disappointed. The views from the giant windows were amazing and the interior space was quite adequate. The bed was quite firm - maybe too firm for some. The amenities are quite good - the Sky Spa onsen on the top (31st) floor offers amazing views, even from the sauna, and a relaxing environment. The breakfast buffet was quite good and also offers great views but was overcrowded on the Sunday morning of our stay - some (overseas) guests had less than ideal manners. There's a large coin laundry on the 31st floor that is very handy and never seemed overly busy. Status of the laundry machines can be checked on the in-room televisions and online using a QR code. There is a modest fitness room on the 31st floor as well - great views but limited strength equipment. The location is quite convenient generally but is an appreciable distance from the train and metro stations that are of most use to travellers. Not an issue unless the weather is inclement or it is the height of the rush hour on the Midosuji Line (nearest metro line, Yodoayabashi station, 300 m away)."

"Very convenient for travelers to catch a plane, especially in the early morning and/or late in the evening with very efficient and kind staff. Also the restaurants are all good."