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Hotel Hillarys Shinsaibashi

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Dotonbori Glico Sign

Choose dates to view prices

In the heart of Osaka, Hotel Hillarys Shinsaibashi offers a convenient retreat with laundry facilities and in-room WiFi. Take advantage of concierge services, luggage storage, and a 24-hour front desk while exploring nearby Namba Grand Kagetsu Theater and Kuromon Ichiba Market. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
The current price is NZ$145
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • 15 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Large Twin Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083

What's nearby

  • Dotonbori Glico Sign - 6 min walk - 0.5 km
  • Dotonbori - 6 min walk - 0.5 km
  • Kuromon Market - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.5 km
  • Spa World - 3 min drive - 3.3 km

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Osaka (ITM-Itami) - 28 min drive

Restaurants

  • ‪BAR 識 - ‬1 min walk
  • ‪川福本店 - ‬1 min walk
  • ‪The Australian Pub - ‬1 min walk
  • ‪バルマスタード - ‬1 min walk
  • ‪焼肉ホルモン光山 - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

Hotel near Dotonbori Glico Sign
Located close to Namba Grand Kagetsu Theater and Kuromon Market, Hotel Hillarys Shinsaibashi provides laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A front desk safe, a vending machine and a 24-hour front desk
  • A lift, luggage storage and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 225 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 40-inch LCD TVs with digital channels
  • Heating, daily housekeeping and desks

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
9.0 out of 10, Wonderful, 2,664 reviews
The price is NZ$133
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Frequently asked questions

Is Hotel Hillarys Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hillarys Shinsaibashi?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Hillarys Shinsaibashi on 10 Nov 2025 start from NZ$144.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hillarys Shinsaibashi?

This property doesn't offer parking.

What time is check-in at Hotel Hillarys Shinsaibashi?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Hillarys Shinsaibashi?

Checkout is at 10:00 AM.

Where is Hotel Hillarys Shinsaibashi located?

Located in Minami, this hotel is within a 15-minute walk of Dotonbori Glico Sign, Namba Grand Kagetsu Theater and Kuromon Market. Spa World and Kyocera Dome Osaka are also within 3 mi (5 km). Shinsaibashi Station is 6 minutes by foot and Nagahoribashi Station is 7 minutes.

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Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a nice location near Dotonbori, near endless food options! The only thing I was disappointed by was the rooftop bar was closed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Salvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean and tidy. Staff were very nice. The hotel is conveniently located with lots of options for food and shopping.
Stayed 6 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel for Osaka. ❤️
Stayed 3 nights in Sep 2025

8/10 Good

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a room with a queen bed, and absolutely loved it after a day full of walking around the city. Great location and the amenities in the room were very nice! Cleanliness was great as well. The only thing we didn’t love was in our room, the shower head would not stay in the mount on the shower wall properly, so showering was a bit awkward with having to hold the wand by hand. We also found the pillows to be a bit small and unsupportive, so you may want to bring your own.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, amenities
Loved the Japanese breakfast. Hotel was located in a very convenient location and walkable to all the shopping areas. Clean and comfortable rooms. Would definitely stay here again!
Stayed 7 nights in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. Personal washroom layout and space could have been better. Space was tight, accessibility pulls could help with tight spaces. Staff were very helpful and understandable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good area, walkable to Dontobiri and train stations. Rooms are clean as well.
Stayed 6 nights in Jun 2025

10/10 Excellent

Yuen Man Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy Stay of 5 nights at Shinsaibashi. Location is convenient if you are a big fan of shopping. I also very impressed by the buffet breakfast they served every morning. There is enough variety of food, personally, i like the Japanese style appetizers, grilled fish, tofu burgers and more. Great Job, Best Team ever.
Stayed 5 nights in Aug 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent stay for the price. Waking distance to Dontonbori and subway stations. It is definitely more in a party area so it was quite noisy so may not be the best option if you’re a light sleeper. Clean except for stains on the carpet and the room was a bit of an awkward layout which made it hard for travelling with a lot of luggage. As well, their laundry machines had no wash only options (many of my clothes can’t go in the dryer) so I had to go to a laundromat outside of the hotel, which was annoying since I chose this hotel partially because it has onsite laundry.
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Liked: Amenities
Washing machine are very poor performance after wash and dry all the clothes were still damp.
Stayed 7 nights in Oct 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had multiple families book at this hotel and it was great!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Thuy-An

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean, and great afternoon tea they have with muffins and coffee for free
Stayed 3 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit red light district, we traveled as a family and were in bed by 11 p.m. in the morning the trash was being picked off the street and the smells that lingered in the air were unpleasant. But, this is Osaka and is different from the rest of Japan.
Stayed 1 night in Jul 2025

4/10 Poor

??

Disliked: Staff & service
Add a eqssh as cza
Stayed 1 night in Aug 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service
A comfortable stay in the center of town.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of shops and places to eat
Stayed 2 nights in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in!
Stayed 6 nights in Mar 2024

10/10 Excellent

Chik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

L

Location is nice but hotel is in poor condition. Room had an odor and smelled like smoke. Also too small. Glad I was there only 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Hotel Hillarys Shinsaibashi and were very happy with our stay. We booked a Standard Double Room, Non Smoking (housekeeping every 3 days). The room was small (as expected in Japan) but clean, comfortable, and affordable, with all the amenities we needed. The only odd detail was that the sink was in the bedroom rather than the bathroom, but it wasn’t a big issue. The staff were attentive and kind. Our floor (8th) had coin laundry machines and a vending machine, which was very convenient. I also enjoyed the public hot spa on the 13th floor — perfect after a day of exploring. One small suggestion would be to add a reminder sign about bathing etiquette, as some guests may be unfamiliar. Check-out at 10:00 was smooth, and we appreciated the free luggage storage until the end of the day, which let us enjoy breakfast nearby before catching the shinkansen to Tokyo. The location is excellent — just minutes from Shinsaibashi Street and close to a Family Mart. Overall: clean, convenient, affordable, and friendly service. Thank you for making our time in Osaka so enjoyable! 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Po Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel with reasonable price.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet had lots of choices from cereal, breads, rolls, pancakes, cream puffs to traditional Japanese foods. Some variations from day to day. Was very filling. There was a coffee machine which dispensed all types of coffee/latte/capuccino, tea and also broth and corn soup! Ice machines available. 2 floors only with laundry and vending machine. The onset was a nice perk with popsicles in the evening and a yogurt drink in the mornings. We were able to store our luggage before and after. Staff were friendly. You can ask for harder pillows and borrow an iron. Bed was comfortable. Pyjama gown provided. Palo toiletries provided (soap, toner and lotion, shampoo, conditioner and body wash). Bathroom was small but the sink was in a separate area. Cleaning done every twice during our 8 day stay. We could request when it was done. Daily towel and pyjama replacement. Area was convenient and close to the subway and stores. Very walkable. 7-11 across the street. We enjoyed our visit and the room was larger than we expected.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Room was actually very spacious and hotel staff was accommodating.
Stayed 8 nights in Oct 2024

10/10 Excellent

HOIKEUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel
Stayed 2 nights in Feb 2024