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"The bar wasn't open and there was no facilities for breakfast. Even the option of having cereals you could help yourself to and a toaster to make toast would have been good. My room was adequate but the shower cubicle was broken and the shower itself was attached to the wall and could only be used by hand. The bathroom wasn't very clean either. When I told the staff I wasn't happy they weren't interested and didn't bother until I said I was leaving early to offer another room."

"No eggs at breakfast. Staff great. Very flexible with looking after our bags "

"The view from the room was excellent but we weren't prepared for the noise from the bar. Although the room was a great size, it definitely requires an update; most of the roller blinds cords were broken and the curtains didn't fit the window completely. An extractor fan in the bathroom would be beneficial."

"Great location! The room was fine, nothing fancy. It was comfortable for a 2 day stay. "

"Visited 3 rooms, having complained about what the gave me, 107 , 207 and finally stayed in 417. All rooms Dated, poorly kept, even the room we stayed in was the best of the worst. At one point trying to open the sash window, I thought it was about to fall into the road below, but I kept hold. Thankfully. Needs Massive investment."

"We thoroughly enjoyed our stay at The Grand Hotel. Will definitely return. The staff in all areas were great from check in to bar/restaurant. One area I do feel could be looked at is breakfast. As we were travelling with our 2 small dogs we sit in a separate area from where breakfast is served. This is perfectly understandable however, it’s quite the trek from the breakfast room to where pet owners sit. If you can get a tray to help carry your Coffee/Juice/Toast etc you need to be travelling with someone so they can sit with your pet while you go to the breakfast room. Plus you are walking through a very busy reception area. A suggestion would be that those guests travelling with pets could receive table service in order to avoid the many challenges we encountered at breakfast."

"Very please, but rhe room has to be cleaned much more properly"

"Grumpy staff. No iron board for a deluxe room. TV didn’t work. Dude at reception in the evening didn’t care. Dude in the morning asleep at reception. Beds comfy "

"Breakfast was very good, it should be for £18 ! But iguess is the going rate. We had a sea view balcony room, i felt there should be a fridge and a few more useful bits in the bathroom. No water or Internet unless you join the meropol club. Staff were very helpful and friendly, can't fault them. "