Top Hotels Near Río Secreto in Playa del Carmen from NZ$49

"I was disappointed when a few of the outside bars were not open (especially at the adult only section) there was nobody at the towel station. Then I went to make a reservation at an à la carte restaurant and the response were that no reservations were available until the day after check out for us. This was disappointing. They shut down 2 à la carte restaurants and were unable to accommodate reservations even though the restaurants had no shows, they refused to sit walk ins. Very unorganized overall. Activities were not scheduled as planned on the pdf. Beautiful location. Systems needs work"

"Marvelous staff, beach, pool, and hospitality. You will not regret satiating here."

"Not a big deal. The food is ok. The drinks are terrible. The room service is good. I have definetly had better and worst times in other resorts."

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Stayed at Xcaret Arte for my 24th birthday. Everything was a 10/10 experience . Best birthday ever . I cannot wait to visit again ! Thank you to all the staff for the excellent hospitality. Everyone was very kind and welcoming."

"Rooms need update apart from that 1st class for location food and staff"

"Everything was very clean, the rooms were great, friendly staff and very helpful. Breakfast was good. Would definitely stay here again."

"The location is terrible. Its in the middle of nowhere and hard to get there. Mosquitos everywhere!"

"I booked (and payed an additional EUR 8)) for the "Suite" (not the Twin/Double room) to have small cooking place available. However, I got the room without the cooking facility. Also, the reception staff I had at the counter spoke Spanish only. Her English was limited to a handful of words. It took quite a while to get my pancakes for breakfast so take that into account when you have plans for the day. It's located directly next to the highway, but no noise audible in the rooms. Because of the location you need some form of transportation to the beach and tourist area."