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"Hotel focus on big groups not for couples Terrible bar restaurant music for young generation and loud It took 30minutes for check in only 1 person in front desk 20 minutes latter another came to help No city maps or tourism information at front desk "

"Did not use business facility"

"Great hotel great staff can’t wait to come back Rooms are clean and new modern design loved it"

"Our favorite in Florence. The staff is very friendly and helpful. We went to Cortona for a week and bookended our stay at Bernini. The staff arranged for us to pick up and drop off a rental car at the hotel, made everything super easy. Can’t say enough great things. "

"The most adorable hotel! The location is not the most ideal, but it was worth it! The cafe in the morning was delicious. The room was the most spacious and comfortable hotel that we stayed at on our Europe trip. "

"Hotel was absolutely lovely. Very clean, comfortable beds, and nice bathroom. Water took a while to get warm in the shower, and the lighting was a little dark for doing makeup, but otherwise no complaints of the facility. The streets below can be a little noisy at night, at least until past midnight, so if that is bothersome bring ear plugs. Very close to many attractions and shops. Would stay here again."

"The internet doesn't work everywhere. The rooms are dirty, it's better not to even go there for breakfast."

"Great location at center of Florence yet very close to the train station! Very quiet at night, much needed after long days of bus tours etc. Bed was very comfortable, linens very soft The buffet breakfast was great. The coffee served by staff was delicious and also serving Americano coffee exceptional! Best of all, the staff work very hard to maintain the exceptional comforts of this hotel. Following up with how the room is, and always willing to help including the cleaning ladies for rooms! Work ethic, above and beyond for the travellers. Great hotel, best staff! Thank you for making our first time stay in Florence exceptional! "

"Location!! We took trains almost every day and this hotel is right across the street from the station. There was no noise from the trains or busy street while trying to sleep. Staff was very helpful and breakfast was good every day. Hotel is clean and always felt safe late at night. Walkable to tourist spots and Oltrarno. It was a perfect choice for us! "