Top Hotels Near Plaza Caracol Mall in Cancun

"Very good experience. the rooms were so clean. front desk was available 24*7. Everything was available "

"Amazing facility. Friendly and welcoming staff!Always there to make your visit memorable. Reneta, the hotel manager went above and beyond to help me when I needed immediate hospital care! I loved her humanity and willingness to help others! That continued even after my return to the hotel in my diminished capacity. I’m indebted to her kindness and the loveliness of the entire staff! Thank you! Brian Pearson "

"We stayed in The Villas. It was excellent "

"Room was satisfactory a little outdated but roomy lot’s of light and clean. "

"Friendly, helpful staff. Cool shower."

"So good!!"

"This was the 3rd time staying a Riu and each time the staff is what makes it amazing!! They are hardworking and make everything fun! Our favorite bartenders ale and Angie and our massages at the spa were amazing from Erica!!! Those ladies deserve a raise. We did suit option and it took our breath away! Take all these reviews with a grain of salt we were so impressed for a third time. Beautifully clean and we will be back. "

"Staff was attentive l, friendly. Excellent sevice. "

"The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights . "